IT Analyst

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Hindi, Urdu
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About me

Seeking an opportunity to advance and excel within the IT/Cybersecurity industry while majoring in this field. I am passionate about leveraging my skills and knowledge to contribute in securing and innovating technological solutions. With a strong commitment to teamwork and excellent communication skills, I aim to collaborate effectively. My natural curiosity drives me to learn and adapt quickly, making me eager to learn, adapt, and contribute to a dynamic organization that fosters growth and encourages professional development.


Professional area



Education

January 2022/December2023 Bachelors of Science in Information Technology; Minor in Cyberscurity; Concentration in Web Development @ George Mason University

Completing Bachelors and starting Masters in Information Security and Assurance the following semester.


Experience

01/2020 - 11/2021 IT Administrator @ IEG

• Directed daily assignments and process workflows.
• Drafted interface plans to connect local desktop networks with remote, high-performance computing clusters.
• Perform regular data backups and implement disaster recover procedures.
• Implemented software to facilitate order entry, shipping and accounting tasks.
• Manage user accounts, permissions, and access rights across various systems and applications.
• Provide technical support and troubleshooting for hardware, software, and network related issues.
• Collaborate with internal teams and external vendors to implement new technologies and system upgrades.
• Evaluate and recommend improvements to existing IT infrastructure, policies, and procedures.

01/2022 - 04/2022 Universal Data Technician Internship @ Amazon Web Services

• Install, configure, and maintain data center hardware and software components, including servers, storage devices, network switches, and power distribution units.
• Perform routine equipment inspections, preventive maintenance, and system upgrades to ensure optimal performance and minimize downtime.
• Troubleshoot hardware and software problems, identify root causes, and implement effective solutions.
• Follow struct security protocols and procedures to protect data and maintain data center physical and logical security.

07/2022 - Current Network Install Technician III @ Amazon Web Services

• Assists with new hire onboarding and training on company policy, procedure, systems, and skills
necessary to be successful in their role.
• Troubleshoots issues that arise during equipment deployment and provisioning, including
working with partner teams and network engineers to resolve failed deployments.
• Address service-line requests, conducting troubleshooting to maintain data and network levels of performance.
• Performed installations and upgrades provisioning for cabling and data transmission services.
• Completed data infrastructure deployments while maintaining compliance with mandated safety procedures and budgetary constraints.
• Collect and monitor data to evaluate hardware execution levels and establish procedures for handling project installations and upgrades.
• Work closely with engineering, field technicians, and infrastructure vendors to resolve service issues.


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