Seeking an opportunity to advance and excel within the IT/Cybersecurity industry while majoring in this field. I am passionate about leveraging my skills and knowledge to contribute in securing and innovating technological solutions. With a strong commitment to teamwork and excellent communication skills, I aim to collaborate effectively. My natural curiosity drives me to learn and adapt quickly, making me eager to learn, adapt, and contribute to a dynamic organization that fosters growth and encourages professional development.
Completing Bachelors and starting Masters in Information Security and Assurance the following semester.
β’ Directed daily assignments and process workflows.
β’ Drafted interface plans to connect local desktop networks with remote, high-performance computing clusters.
β’ Perform regular data backups and implement disaster recover procedures.
β’ Implemented software to facilitate order entry, shipping and accounting tasks.
β’ Manage user accounts, permissions, and access rights across various systems and applications.
β’ Provide technical support and troubleshooting for hardware, software, and network related issues.
β’ Collaborate with internal teams and external vendors to implement new technologies and system upgrades.
β’ Evaluate and recommend improvements to existing IT infrastructure, policies, and procedures.
β’ Install, configure, and maintain data center hardware and software components, including servers, storage devices, network switches, and power distribution units.
β’ Perform routine equipment inspections, preventive maintenance, and system upgrades to ensure optimal performance and minimize downtime.
β’ Troubleshoot hardware and software problems, identify root causes, and implement effective solutions.
β’ Follow struct security protocols and procedures to protect data and maintain data center physical and logical security.
β’ Assists with new hire onboarding and training on company policy, procedure, systems, and skills
necessary to be successful in their role.
β’ Troubleshoots issues that arise during equipment deployment and provisioning, including
working with partner teams and network engineers to resolve failed deployments.
β’ Address service-line requests, conducting troubleshooting to maintain data and network levels of performance.
β’ Performed installations and upgrades provisioning for cabling and data transmission services.
β’ Completed data infrastructure deployments while maintaining compliance with mandated safety procedures and budgetary constraints.
β’ Collect and monitor data to evaluate hardware execution levels and establish procedures for handling project installations and upgrades.
β’ Work closely with engineering, field technicians, and infrastructure vendors to resolve service issues.