Operations Manager

Rate, USD
$37 / hour
Work schedule
Full Time,
Language skills
English, Spanish
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About me

In my role, as an operations manager, I have consistently demonstrated my ability to drive positive change within the organization. I’ve led the implementation of new systems that have significantly enhanced efficiency and organization in our day-to-day operations. I’ve taken the initiative to train our employees, empowering them to become more proficient in using our data management software, and enhancing their productivity and effectiveness. I have also played a pivotal role in meeting and exceeding revenue goals by diligently managing workflow and optimizing labor hours to maximize our available resources effectively. Since joining the company, I am proud to highlight a consistent track record of year-over-year revenue growth, a testament to my collective dedication and strategic efforts. My commitment to driving operational excellence and achieving outstanding results is unwavering.


Professional area



Education

2021-2023 Bachelor of Science in Finance @ DePaul University

Experience

2020 - Current Role Operations Manager @ Rojas Auto Service

– Achieved YoY revenue growth, with a notable 6.2% increase in the second year, demonstrating a strong commitment to operational excellence and a proven track record of delivering outstanding results; currently, on track for continued revenue growth in 2023.

– Consistently demonstrated my ability to drive positive change within the organization by leading the implementation of new systems that have significantly enhanced efficiency and organization in our day-to-day operations.

– Initiated employee training, empowering them to become more proficient in using data management software, and enhancing their productivity and effectiveness.

– Played a pivotal role in meeting and exceeding revenue goals by diligently managing workflow and optimizing labor hours, to maximize available resources effectively.

– Demonstrated a keen ability to identify and promptly resolve issues within our warranty process, ensuring customer satisfaction and compliance with service agreements.

– Proactively establish and maintain strong relationships with a diverse range of vendors.

– Accountable for providing clients with detailed breakdowns of estimated work, simplifying complex and technical concepts for improved client clarity in order to help them make a more informed decision.


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