As an accomplished User Experience Designer, I bring a wealth of experience to product teams both big and small. My expertise includes leading ventures like Trystate.fm, a revenue-generating marketplace where I have a proven track record of delivering exceptional user experiences. During my tenure as a Channel Sales Program Manager at Apple, I excelled in producing high-fidelity prototypes, personalization solutions, and content strategies. Drawing from my extensive experience in designing for luxury consumer brands, I am well-prepared to enhance any team seeking a skilled and versatile professional.
• Established Trystate.fm, a revenue-generating marketplace, and took responsibility for all aspects of the company’s operations and growth.
• Successfully brought service providers and customers together, receiving 100% positive reviews on the end-to-end user experience for both sides of the interaction.
• Cultivates relationships with early users to synthesize and translate needs into strategic product decisions.
• Spearheaded agile product development, guiding the team through sprint cycles and ensuring efficient product delivery.
• Created and presented high-fidelity prototypes, selling-in performance improvement strategies in the user journey to channel sales and executive leadership.
• Worked cross-functionally with sales, creative, and operation teams in crafting strategic online-to-offline development of global channel partner programs across all routes to market.
• Designed personalization solutions and drove incremental revenue in multiple sales programs.
• Facilitated qualitative and quantitative user research methods, including surveys and interviews.
• Lead designer for store employee android app that reduced actions needed to call items to the sales floor resulting in improved customer NPS and a 14% increase to store revenues.
• Articulated problem areas, mapped user flows, prototyped a production-ready solution and ensured a proper handoff to the external engineering team.
• Leveraged fluency in design software, prototyping a client-facing native mobile app integrating original content and exclusive events that accelerate customer acquisition and drive brand affinity.
• Produced responsive website, social posts, and video assets; 3x properties under management.
• Designed and implemented A/B tests when determining the best messaging and campaign tactics.
A highly accomplished Creative Designer with a proven track record in Apple’s sales enablement channel, I am eager to bring my exceptional design skills, professionalism, and work ethic.
As a Senior Digital Designer with a background working for mission-driven technology brands, I bring extensive experience delivering products and brand experiences to both local and international audiences. Advocating for users in every design experience, I employ a thoughtful approach to the design process that prioritizes communication and relationship-building.
With a decade’s worth of experience, I’ve carved a distinctive path in che entertainment world, earning a reputation as a passionate and sharp creative executive who champions diverse storytelling.
Recent university graduate with varied practical work experience looking for professional opportunities.
A product designer with over four years of expertise in the B2B SaaS domain, leading initiatives to create impactful user experiences in both startup and large-scale technology environments.
