UX Designer

Rate, USD
$30 / hour
Work schedule
Full Time, Contract, Part Time, Temporary,
Language skills
English, Spanish
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About me

As an accomplished User Experience Designer, I bring a wealth of experience to product teams both big and small. My expertise includes leading ventures like Trystate.fm, a revenue-generating marketplace where I have a proven track record of delivering exceptional user experiences. During my tenure as a Channel Sales Program Manager at Apple, I excelled in producing high-fidelity prototypes, personalization solutions, and content strategies. Drawing from my extensive experience in designing for luxury consumer brands, I am well-prepared to enhance any team seeking a skilled and versatile professional.


Professional area



Education

2020 Digital marketing Analytics @ MIT Sloan School of Management
2014 Economics @ Monmouth University
2013 Business Marketing @ East Carolina University

Experience

2022/Present Founder, CEO @ TRYSTATE.FM

• Established Trystate.fm, a revenue-generating marketplace, and took responsibility for all aspects of the company’s operations and growth.
• Successfully brought service providers and customers together, receiving 100% positive reviews on the end-to-end user experience for both sides of the interaction.
• Cultivates relationships with early users to synthesize and translate needs into strategic product decisions.
• Spearheaded agile product development, guiding the team through sprint cycles and ensuring efficient product delivery.

Aug2018/Jul2021 Channel Sales Program Manager @ Apple

• Created and presented high-fidelity prototypes, selling-in performance improvement strategies in the user journey to channel sales and executive leadership.
• Worked cross-functionally with sales, creative, and operation teams in crafting strategic online-to-offline development of global channel partner programs across all routes to market.
• Designed personalization solutions and drove incremental revenue in multiple sales programs.
• Facilitated qualitative and quantitative user research methods, including surveys and interviews.

Jun2017/Jul2018 Experience Designer @ Kith

• Lead designer for store employee android app that reduced actions needed to call items to the sales floor resulting in improved customer NPS and a 14% increase to store revenues.
• Articulated problem areas, mapped user flows, prototyped a production-ready solution and ensured a proper handoff to the external engineering team.
• Leveraged fluency in design software, prototyping a client-facing native mobile app integrating original content and exclusive events that accelerate customer acquisition and drive brand affinity.

May2016/Jun2017 Sales & Marketing Manager @ MIG Real Estate

• Produced responsive website, social posts, and video assets; 3x properties under management.
• Designed and implemented A/B tests when determining the best messaging and campaign tactics.


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