A product designer with over four years of expertise in the B2B SaaS domain, leading initiatives to create impactful user experiences in both startup and large-scale technology environments.
β’ Designed the in-house chat UI for both react and react native, resulting in a 75% increase of chat feature usage.
β’ Iterated feedback from weekly college partner meetings, leading to a 40% improvement in user satisfaction with the SaaS portal, as measured by post-meeting surveys.
β’ Built the wireframe flow for the bulk chat feature for college partners, which is projected to handle up to 10,000+ simultaneous chat sessions.
β’ Optimizing the CDP software for banks by conducting in-person research and creating wireframe prototypes for testing
β’ User research and Beta testing the product to build a co-creating platform that enables seamless collaboration.
β’ Direct communication with the CEO and the engineers to discuss Business and Product strategies as well as delivering investor pitches and building design systems.
β’ Deployed design systems for enterprise applications across 4 million users.
β’ Optimization of the βsearchβ database, resulting in an 80% increase in activity.
β’ Collaborated with developers and engineers on an appraisal portal with 6 different end users.
β’ Designed the Auth code app, leading to a 90% increase in swap from the password login.
β’ Led UX trainings with 50+ participants in-person and remote, leading to an increase in design team hirings.
β’ Launched the first E-learning portal in Morocco, resulting in 10,000+ downloads.
β’ Delivered final style guide and visual language for the portal, increasing efficient collaboration with future contributors.