# Operations Manager

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD $40 / hourWork schedule Full Time,  Contract,  Part Time, Links Language skills Arabic, EnglishAvailable for Hire Yes

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## About me

I am very proud of my latest achievement in launching a painting and renovation company that produced over $250,000 in sales within the first 12 months of operation. I am very blessed to have a diverse arsenal of skills, including sales, marketing, and comprehensive managerial expertise. I’ve navigated through many challenges in business with strategic finesse. I’m highly confident and highly motivated to excel in any position I take on in my career.

## Professional area

### [Management & Operations](https://jobicy.com/resume-category/management.md)[Sales](https://jobicy.com/resume-category/sales.md)

## Skills

### [Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Administrative Duties](https://jobicy.com/resume-skill/administrative-duties.md)[Business Administration](https://jobicy.com/resume-skill/business-administration.md)[Chat and Email Support](https://jobicy.com/resume-skill/chat-and-email-support.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Employee Training](https://jobicy.com/resume-skill/employee-training.md)[Human Resources](https://jobicy.com/resume-skill/human-resources.md)[Interpersonal Skills](https://jobicy.com/resume-skill/interpersonal-skills.md)[Operations Management](https://jobicy.com/resume-skill/operations-management.md)[Project Management](https://jobicy.com/resume-skill/project-management.md)[Strong Communication](https://jobicy.com/resume-skill/strong-communication.md)

## Education

September 2008 - May 2015  BA Political Science  @  University of Central Florida

## Experience

April 2022 - current  Director of Operations  @  Good Guys Painting and Renovation

Spearheaded the inception and growth of a painting
business, generating $300k+ revenue in its first year.
Managed the full business spectrum, from sales to finance,
while maintaining a 5-star rating on Google.

December 2018 - February 2022  Assistance Project Supervisor  @  Sandalwood Homes

Defined and monitored daily operational goals, ensuring
quality and timely project deliverables.
Fostered and sustained key business relationships, resulting in
repeat business engagements.

August 2015 - August 2018  Operations Manager  @  CE Solutions Group

Led operations for a 150+ team, overseeing payroll,
scheduling, and technology integrations for improved
efficiency.
Strengthened partnerships, particularly with Con Edison,
streamlining site security and voucher processing.

September 2011 - March 2015  Customer Service Representative  @  AON Hewitt

Introduced operational efficiencies that reduced call volume
by 10% in 2013 and enhanced customer satisfaction.
Managed escalated client inquiries, leveraging tools like
CSPRO and Lotus Notes for accurate service.

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