Supervisor/ Clerk

– Lead and supervised a team of professionals, providing guidance, support, and mentorship to ensure the effective and efficient operations.
-Managed a Section with three to five personnel.
-Oversee and manage day-to-day administrative operations, including document management, record- keeping, and scheduling.
-Successfully ensured quality assurance of each employee’s training and development to meet organizational expectations.
-Inventoried each equipment, kept track of certain chemical storage used during purifying water- process, shortages, and losses through the use of Microsoft Excel.
– Handled employee-related matters, such as performance evaluations, training, and conflict resolution, fostering a positive and collaborative work environment.
-Monitored and evaluated team performance, providing feedback and coaching to enhance productivity and quality of work.

-Maintained and inventoried Water Treatment equipment used to purify water sources through basic preventive maintenance checks and servicing.
-Assessed and performed safety operational checks to perform water purification and distribution to include testing water source such as rivers, or lakes and streams.
-Maintained purified source of water in storage, prepared and administrated distributed potable water to other organization as required.
-Prepared and maintained routine operations of water treatment equipment to ensure work efficiency. -Record operational data, personnel attendance, or meter and gauge readings on specified forms.
-Facilitate communication and collaboration between different departments involved in water resource operations.
– Monitor project timelines and deliverables, ensuring adherence to established schedules and milestones.

-Successfully managed personnel accountability to ensure day-to-day business operations throughout each department.
-Managed each employee’s administrative records and data as needed in coherence with each employees’ job, training and administrative data.
-Assist in the maintenance and organization of personnel records, files, and databases, ensuring accuracy and confidentiality of information.
-Successfully kept track of company performance through data entry to ensure and identify company needs and assurances.
-Coordinate and schedule appointments, meetings, and training sessions, ensuring timely communication and adherence to established timelines.
-Prepare and process routine correspondence, reports, and forms using computer systems and office software.

– Provide exceptional customer service by greeting and serving customers with a friendly and professional demeanor.
– Operate cash registers and handle financial transactions accurately, including processing payments, providing change, and managing cash drawer.
– Maintain inventory of supplies, including coffee beans, milk, syrups, and other items, and place orders as needed to ensure sufficient stock levels.
– Monitor and manage product quality, including brewing coffee, preparing espresso-based beverages, and ensuring consistent taste and presentation.
– Assist in tracking sales, recording daily transactions, and generating reports on sales volume, popular items, and inventory usage.
– Collaborate with the team to develop and implement promotional strategies, such as seasonal specials and loyalty programs, to drive sales and increase customer satisfaction.
– Participate in training sessions and workshops to enhance product knowledge, customer service skills, and understanding of company policies and procedures.