Shirley Nelson is an accomplished HR Administrator with a strong healthcare background, known for her ability to blend exceptional customer service with rigorous regulatory compliance. She has a proven track record in HR functions, including nurturing employee relations, leading recruitment campaigns, streamlining on-boarding processes, and delivering impactful training.
In her most recent role at Creative Solutions Companion Care, Shirley oversaw the complete hiring process, ensured HR policy compliance, and coordinated employee training.
As an Assisted Living Consultant/Administrator, she excelled in facility operations, regulatory compliance, and financial management.
In her HR Coordinator role at Trusted Home-care Services, Shirley managed recruitment and compliance, demonstrating exceptional organizational and problem-solving skills.
As an HR Specialist at Capital Staffing Solutions, Inc, Shirley handled COVID-19 support and maintained detailed records.
Her previous roles at Jerome Golden Center for Behavioral Health highlighted her administrative, scheduling, and training coordination skills.
Shirley’s educational background includes a Computer Information Systems Diploma from Strayer University with a GPA of 3.98, Medical Assistant Training completion from Florida Career College with a GPA of 3.00, and Core Certification for Assisted Living Facility management.
Oversee the end-to-end hiring process, from job posting to candidate selection.
Maintain and update employee files and records.
Ensure HR policies and procedures align with regulatory standards.
Coordinate employee training initiatives.
Assist in performance appraisals and goal setting.
Facilitate the orientation and on-boarding of new hires.
Communicate HR policies and changes to staff.
Manage facility operations, including staffing and maintenance.
Maintain strict regulatory compliance and facilitate inspections.
Develop and implement individualized resident care plans.
Supervise and support staff while fostering a positive work environment.
Handle financial management and budgeting.
Identified issues, analyzed information, and provided solutions to problems.
Demonstrated exceptional organizational and time management skills, prioritizing tasks to meet deadlines.
Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, and drafting offer letters.
Completed background and reference checks to facilitate hiring and on-boarding of employees.
Utilized compliance tools and corrective actions to mitigate audit risks.
Reviewed human resources paperwork for accuracy and completeness, resolving any issues.
Conducted guided dialogues with employees to obtain critical information needed to create COVID-19 cases.
Conducted interviews with employees/contractors who had close contact with COVID-19 positive individuals, COVID-like symptoms, or positive test results.
Determined the level of quarantine and testing required.
Scheduled testing as needed.
Maintained accurate and detailed information for executives, management, employees, and contractors.
Demonstrated the ability to work both independently and collaboratively in a team environment.
Composed correspondence and prepared administrative and financial reports.
Responded to requests for information regarding programs and activities.
Generated weekly and monthly reports to meet regulatory specifications.
Created, refined, and updated schedules for over 5000 work hours per week.
Coordinated scheduling, rescheduling, and cancellations of Nurses and BHT for optimum efficiency.