An experienced and highly motivated full-stack web developer with a proven track record of successfully delivering projects using a wide range of technologies, including Next.js and MongoDB. Proficient in designing and implementing robust databases, optimizing web application performance, and ensuring top-notch security through user authentication. Adept at translating client requirements into functional, user-friendly web solutions, showcasing a strong commitment to enhancing user experiences and driving business success.
Maintained a 95% customer satisfaction rating by providing exceptional customer service and problem-solving skills to resolve inquiries in a timely manner, resulting in increased customer loyalty and business.
Streamlined and optimized inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes in all areas of the store resulting in a 15% increase in overall efficiency.
Properly organized and prepared over 100 guest orders for shipment daily, ensuring accuracy and timeliness.
Exceed customer expectations consistently as evidenced by highest feedback ratings, repeating customers, and increasingly high tips.
Used excellent communication skills to engage customers in conversation and effectively determine needs and requirements.