Assistant Manager
- Location
- United States
- Rate, USD
- $30 / hour
- Work schedule
- Full Time,
- Language skills
- English
About me
I am a younger professional with 5 years experience in the credit union industry, 10 years of experience in the retail industry and 10 years of customer service experience. I excel in time management, patience, and understanding. I strive to be the best person I can be in every situation and always have a smile on my face.
Professional area
Skills
AdministrationAdobeBankingClient ManagementCoachingCommunication skillsCustomer RetentionData EntryEmployee TrainingEvent PlanningGoogle SuiteInstagramMentoringMicrosoftMicrosoft 365Microsoft SuiteOffice ManagementOperationsPhone SupportProblem ResolutionProcess ImprovementProof ReadingSalesSales TrainingSocial MediaSoft skillsStrategyTeam BuildingTime ManagementTraining
Education
- 08/2017 Bachelor in Management @ Webster University
Bachelors Emphasis in International Business.
- 08/2023 Masters in cybersecurity @ Southeast Missouri state university
Currently enrolled
Experience
- 10/12/2018 - Current Financial experience officer II @ Neighbors credit union
● Establish and maintain relationships with individual members or businesses and help with problems these members may encounter.
● Perform transactions of deposits, withdrawals, and transfers.
● Review and assist members and associates with online banking issues including Digital
Insight, Bill Pay, and Zelle.
● Promoted from Teller October 2018-July 2020
● Promoted from Universal Teller July 2020 – December 2020
● Transferred from Electronic services December 2020 – December 2022- 08/26/2023 - Current Senior Brand Ambassador @ Aerie by American Eagle Outfitters
● Coach brand ambassadors on skills to help achieve sales goals
● Monitor hourly sales and rotate ambassadors roles on the floor to improve our numbers
● Assist in explaining credit and loyalty to ambassadors and guests
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