Customer Service- Call Center Rep

Rate, USD
Not specified
Work schedule
Full Time, Contract, Internship, Part Time, Temporary,
Language skills
Other
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About me

With over 5 years in Customer Service experience I am well versed in customer care and management. I have been awarded Employee of the Month as well as Best Employee with Customer Satisfaction Rates over 3 times. At 23 I am currently studying Business Administration at Eastern Nazarene College located in Quincy, MA. There I hope to obtain my Bachelor’s Degree.

While experience is needed many Customer Service field, I show great talent in making sure that a company’s values and their retention in clients are number one. As we say in the Retail industry “Customers are important.”

My skills and experience are as such:
– Customer Service
– Retail Mangement
– Order Management
– Call Center
– Microsoft Office/ Typing

I hope with this short introduction I am able to showcase how choosing me as the right employee is the best decision your company can make.


Professional area



Education

09/2021 - 12/2025 Business Administration @ Eastern Nazarene College

Experience

08/2020- 08/2021 Call Center Rep / Order Manager @ Lowe’s Home Improvement

Reason for leaving: Relocation

07/2023- current Retail Merchandiser @ Hallmark Cards
09/2019-03/2020 Front Desk Associate @ Johnson & Wales University

Reason for Leaving: Campus Shutdown due to Covid

12/2021-12/2022 Retail Associate @ TJ MAXX

Reason for Leaving: Family Emergency/ Family Leave


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