I am a skilled customer service representative. I have worked in customer service roles for the past 7 years. I have represented clients in person as well as remotely via telephone or email. My most recent position was as a marketing assistant handling customer complaints and building relationships with buyers at Note to Self Co.
Confirm customer orders, package and mail orders out around the world. Build relationships with buyers via instagram/live and email. Handle customer complaints and accommodate unsatisfied orders via email and phone.
Serve guests with a friendly and inviting attitude. Turn gusts into regulars by creating meaningful connections. Promote seasonal items and offer suggestions to fully satisfy guests.
Created digital content to promote Variant magazine using photography, video and graphic design. Conducted surveys and analyzed data to target specific audiences.