Hire a Remote Customer Service Representative from United States

About me

I am a skilled customer service representative. I have worked in customer service roles for the past 7 years. I have represented clients in person as well as remotely via telephone or email. My most recent position was as a marketing assistant handling customer complaints and building relationships with buyers at Note to Self Co.

Professional area

Customer Support Design & Media Marketing Writing & Content Creation

Skills

Account Management Active Listening Adaptability Admin Assistant Adobe Advertising Analysis Brand Management Budget Management Chat and Email Support Client Management Communication Customer and Client Support Graphic Design Instagram Writing

Education

2018-2022 Bachelor of Arts @ The Ohio State University

Experience

2022-present Marketing Assstant @ Note to self Co.: Confirm customer orders, package and mail orders out around the world. Build relationships with buyers via instagram/live and email. Handle customer complaints and accommodate unsatisfied orders via email and phone.
2021-present Server @ Condado Tacos: Serve guests with a friendly and inviting attitude. Turn gusts into regulars by creating meaningful connections. Promote seasonal items and offer suggestions to fully satisfy guests.
2018-2020 PR Specialist @ Variant Magazine: Created digital content to promote Variant magazine using photography, video and graphic design. Conducted surveys and analyzed data to target specific audiences.