Hire a Remote Account Manager from United States

About me

I have had the opportunity to work across industries like IT services, machinery manufacturing and Infrastructure for 7 years. In my last role as account manager, I have implemented revenue-driving initiatives for 30 outlets, generating an annual revenue of above $7M. Prior to that, I worked as systems engineer building applications for clients.
Over years, I have built my skillset in client relationship building, project management, data analysis and driving revenue generation through marketing initiatives.

Professional area

Customer Support Management & Operations Sales

Skills

Account Management Business Development Collaboration Customer Relationship Data Analysis Presentation Project Management Public Speaking User Experience Design

Education

2015/2017 MBA @ Indian institute of management: My majors were in Marketing and minor in strategy.
2008/2012 Bachelor of Engineering @ University of Mumbai: Pursued Electronics engineering in 4 yr course.
2022 UX design course @ Growth school: Underwent a comprehensive course on UX design through a 6-month cohort under mentorship.
Ongoing Project management certification @ Coursera: Pursuing a course on Google project management certification from coursera to build on the project management experience that I have.

Experience

Apr-2017/Jan-2022 Account manager @ Delhi international airport limited: Managed 17 clients providing services of various categories like beauty and wellness, ticket booking, entertainment, baggage services and other facilitations. The annual revenue generated from the accounts was more than $7M annually.
Apr-2016/May-2016 Marketing intern @ Emerson Group: As Marketing intern, I worked with Marketing team to streamline their process. I identified the wastes in the internal sales process and provided solution to eliminate or reduce them. By the end of the 2 month project, I proposed lean process that could reduce delay by 50% (5 to 2.5 days) and thus reduce time taken to close a sale order.
May-2013/Apr-2015 Senior Systems Engineer @ Infosys Ltd: I worked for ‘Apple Inc’ as our client for 2 projects to develop, deliver and maintain platforms for their internal usage. I majorly worked with languages such as Java and SQL for these projects.