Client Relationship Manager

Rate, USD
Not specified
Work schedule
Full Time, Part Time, Temporary,
Language skills
English
Hire me

Hire me

Jobicy Account
You need an employer account to access the resume database.

About me

Hello, I’m Shalante Davis, a full-time realtor with seven years of experience, including three years as a team leader overseeing up to five agents. I have expertise in real estate, finance, CRM, and account management, with a keen eye for detail. Before real estate, I worked as a fraud investigator at the Department of Social Services, managing a caseload of 1500 clients for a decade. My diverse background allows me to bring a results-driven approach to real estate, with a strong focus on customer relations, lead generation, and administrative support




Education

12/2005 Diploma @ Bowie State University

Graduated with BS


Experience

05/2023 Realtor @ Platinum Trust Realty

• Responsible for all fiduciary duties, including care, disclosure, confidentiality, and loyalty.
• Specialized in residential property listing, selling, investing and education.
• Prospect for tenants, processed applications and background checks drafted and executed leases
• Conducted market analysis, prepared bid presentations, and facilitated title searches and home inspections.
• Managed communication with clients, agents, attorneys, and personnel involved in transactions.
• Exception at creating and fostering strategic partnerships
• Led negotiations on contracts, educated clients on legal disclosures, and practiced Fair Housing rules.
• Partnered with housing developments and apartments under Low Income Tax Credit (LIHTC).
• Supervised up to 6-person team, set goals, implemented standards, and conducted assessments

01/2017 Property Manager & Investor @ Davis Property & Development

• Specialized in real estate investment strategies, including Fix & Flips, Buy & Hold, and Wholesaling, to maximize profitability and diversify the investment portfolio.
• Cultivated relationships with industry players and investors for joint ventures and off-market sales.
• Swiftly addressed maintenance concerns to prevent expensive repairs
• Managed administrative, operational, and financial functions of 10 private residential properties at once.
• Recruited, trained, and led teams, achieved high resident satisfaction and retention rates.
• Conducted market research, planned marketing initiatives, and maintained high occupancy rates.
• Led renovation and capital improvement projects, controlling budgets up to $2.4M.
• Modernized processes and introduced best practices to enhance operational efficiency.
• Conducted comprehensive property evaluations, assessing damage, required repairs, estimating rehab costs, and analyzing cash flow potential to make informed investment decisions.
• Managed all financial aspects of the company, including bookkeeping, budgeting, receipts, and the preparation of Complete financial statements to ensure financial stability and growth.
• Conduct move in/out/periodic inspections.
• Liaison between tenant and landlord, ensuring both parties satisfaction and contentment
• Oversaw Property Management and led acquisition of $700k+ in residential real estate properties.

12/2006-10/2017 Fraud Investigator @ Department of Social Services

• Provided comprehensive case management services to a diverse clientele, addressing crucial community needs, including housing, healthcare, and financial assistance.
• Spearheaded the modernization of existing processes and procedures, introducing innovative frameworks to enhance operational efficiency, elevate service levels, and ensure strict regulatory compliance.
• Monitored and ensured state compliance, actively engaging program participants in approved activities to maintain compliance with state regulations and requirements.
• Implemented adverse action, conciliation, and sanctioning procedures in strict adherence to state and local guidelines, ensuring fair and equitable handling of compliance issues.
• Proficiently processed a variety of state benefits, including Temporary Cash Assistance, Medical Assistance, and SNAP (Food Stamps), accurately and efficiently managing the benefit distribution process.
• Conducted thorough client intake assessments and placement evaluations, gathering critical information to determine suitable services and support for each individual’s unique needs.
• Developed and recommended effective strategies for substance abuse treatment, housing solutions, therapy, and family services, contributing to improved outcomes and overall well-being for client


Recommend this talent

Recommend this specialist