Customer service

Location
Colombia
Rate, USD
$4 / hour
Work schedule
Full Time, Contract, Part Time, Temporary,
Language skills
English, Spanish
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About me

I am an enthusiastic and proactive individual with a strong background in customer service with different industries such as e-commerces, airlines and transportation providers. I have developed excellent
communication, problem-solving, and organizational skills through my experience in this field. I am a quick learner and always willing to learn new things, and I enjoy working collaboratively with others to achieve common goals.




Education

2019/ current Computer science @ Politécnico Grancolombiano

Experience

2022/2023 Chat support agent @ Onelink

Create an exceptional,
personalized service experience
Respond to customer inquiries and
resolve issues
Collect feedback. 
Take ownership of customer
issues
Check and approved of different
documents

2020/2021 Phone support agent @ Onelink

Attention through different
channels, phone, mail,
website
Marketing of the different
products offered by the client
Modification, addition or
pause to passenger’s
itineraries

2023 Junior Recruiter @ Solo Global

Candidate filtering and
selection
Interviews and prescreening
potential candidates
Reports drafting
Assessment center
Boolean research.


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