Customer Service Manager
- Location
- United States
- Rate, USD
- $34 / hour
- Work schedule
- Full Time, Part Time,
- Language skills
- English
About me
Professional Background:
– **Customer Service:** Ten years of experience in customer service, demonstrating strong interpersonal skills and an ability to address diverse needs and concerns.
– **Human Resources:** Four years of expertise in Human Resources, managing complex personnel matters and cultivating positive workplace environments.
– **Management:** Five years in management roles, showcasing leadership capabilities, strategic thinking, and effective team motivation.
– **Banking and Finance:** Six years of specialized experience in banking and finance, including a comprehensive understanding of financial processes, regulations, and client relations.
This diverse professional background reflects adaptability and positions me as a well-rounded candidate capable of seamlessly integrating various skills into diverse professional settings.
Professional area
Skills
Administrative DutiesAMLAWSBankingCareer ManagementChange ManagementChat and Email SupportCoachingCompensation and BenefitsConflict ResolutionCustomer SupportDe-escalationEmployee TrainingGoogle SuiteHRHR ManagementJiraManagementMicrosoft SuiteOffice AdministrationOnboardingProblem SolvingProject ManagementQuality AssuranceSocial MediaTeam BuildingTime ManagementTrelloZendeskZoom
Education
- August 2003/May 2007 High School Diploma @ Cabrillo High School
Experience
- February 2019-December 2022 Customer Service Manager @ Aspiration
- April 2017- April 2018 Head of Customer Service @ Flitways
- February 2013-August 2016 Customer Service Manager @ Wells Fargo
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