A medical professional, fluent in both English and Spanish, experienced in customer
service, patient care, medical insurances, and clinical procedures. Proficient in medical
terminology and office management.
tech diploma obtained.
High School diploma obtained.
➢ Checking patients in for their appointments.
➢ Proofreading intake paperwork packets for accurate completion
➢ Scheduling appointments and creating new patient accounts to establish care with us.
➢ Practicing HIPAA for patient information safety
➢ Scheduling patients for surgery.
➢ Obtaining referrals from doctors’ office for visit.
➢ Insurance verification & confirming appointments.
➢ Maintaining communication with hospital facilities for surgery day.
➢ Obtaining lab orders, Medicare cards and other commercial insurances, and IDs
➢ Verifying Medicare compliance, proper ICD 10 codes pertaining to lab test order &
➢ Performing blood draws, spinning down specimens in centrifuge and packaging
properly for courier pick up.
➢ Clinical: Phlebotomy.
➢ Spinning down specimen in the centrifuge for techs to test on.
➢ Logging in all specimens from ER and floors into the system.
➢ Answering phones and expediting calls to different departments in the lab.
➢ Distributing lab reports to hematology and chemistry department.
➢ Ordering and canceling lab tests.
➢ Spinning down specimens in the centrifuge for techs.
➢ Logging in all specimens from ER and all floors.
➢ Distributing of lab reports to the hematology and chemistry department.
➢ Batching specimens for send-outs to private labs.
➢ Phlebotomist for all floors including Peds and ER.