Site Reliability Engineer – APAC

Job function
Software Engineering
Job type
Full Time,
Job posted
Apply before
10 Mar 2024
Information Technology & Services

About GitLab

Iterate faster, innovate together: Our DevOps platform is a single app for unparalleled development velocity.

Actively Hiring

Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other GitLab production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our environments and the GitLab codebase. We specialize in systems, whether it be networking, the Linux kernel, or some more specific interest in scaling, algorithms, or distributed systems.

The Observability Team’s mission is to Build, Run and Own the entire lifecycle of the suite of services that enable observability of the GitLab SaaS environments. These services allow Infrastructure, Development and Product teams to observe how their code runs on GitLab’s SaaS Platforms and contribute to our overall reliability and scalability goals. This also extends from metrics gathering and telemetry to how that information is used by the Infrastructure and Development teams.

As an SRE you will

  • Build: Automating as much as possible. Tasks should not be manual. Our Observability stack needs to be extended to support our growth and we need engineers to focus on how to build sustainably.
  • Maintain: Our metrics environment as well as the tools and processes we have developed to provide this information throughout the company.
  • Plan: Develop monitoring and alerting systems that predict capacity needs based on the customer usage patterns. Plan for new service rollouts, expansion of existing services and preparing advice for customers to optimize their resource consumption.
  • Respond: There is a requirement to be part of an on-call rota in this role.
  • Partner: Act as Subject Matter Experts for metrics gathering, observability guidelines, and capacity planning.
  • Collaborate: Work with other engineering stakeholders on resolving larger architectural bottlenecks and participate by offering a large scale operational point of view. Work in close collaboration with software development teams.

You may be a fit to this role if you

  • Have experience with Infrastructure as a Code technologies, and libraries powering GitLab.
  • Have experience with Grafana’s LGTM stack, or Elastic’s stack (ELK)
  • Are able to reason about large systems – how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
  • Enjoy working with peers and collaborating across teams to deliver unique solutions to various technical challenges.
  • Are able to leverage GitLab as your day-to-day go-to tool.

You share our values, and work in accordance with those values.

Projects you could work on

  • Work on the GitLab core projects such as, GitLab Rails, GitLab Workhorse, Gitaly, etc.
  • Coding infrastructure automation with Ansible and Terraform, and comfortable with managed Kubernetes platforms.
  • Work on the GitLab observability stack (e.g. ELK, Prometheus, Grafana).
  • Interact with various cloud provider systems (e.g. GCP, AWS).
  • Error Budgets for Engineering at GitLab.
  • Capacity Planning with Tamland.

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Apply now >

Personalised job alerts

Set up personalised e-mail alerts about similar remote jobs

Report jobShare

How to apply

Did you apply? Let us know, and we’ll help you track your application.

See a few more

Similar remote jobs in Software Engineering

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more ›
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more ›
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more ›
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job


What position is GitLab hiring for?

What type of employment does GitLab offer?

This is a Full Time role.


Jobicy+ Subscription


Exclusive, experimental and pre-release features


USD $0/month

For people just getting started

Unlimited applies, interactions, and searches
Access on web and mobile apps
Access to additional tools like Bookmarks, Job Alerts, Applications and more


USD $8/month

Everything in Free, and:

Ad-Free experience
Direct messaging with Recruiters
Personal career consultant
Go to account ›