Digital Marketing Manager

Work from
Salary, USD
75,000 - /yr
Full Time
Opening date
Closing date
8 Feb 2022

CharterUP is seeking a Digital Marketing Manager to own major portions of the marketing funnel, with a focus on social media and email marketing. You will manage our social media by implementing strategies and tactics that grow our followers, engage and retain them, and help convert them into leads, customers, and promoters of our company. You will also manage our email marketing efforts to help acquire and retain demand-side and supply-side customers. You will be an integral part of the team and work with different stakeholders across marketing, sales, and finance. You will regularly present and report your findings to the executive team. The ideal candidate is an organized and creative thinker that excels in the planning, managing, and executing digital marketing efforts.


  • $75,000 base salary

What you’ll do

  • Collaborate with CharterUP leadership to define and execute CharterUP’s social media strategy
  • Own social media campaigns from ideation, creation and scheduling to implementation with a goal to grow followers and audience engagement
  • Create channel and audience specific content for CharterUP’s social media accounts, emails and web properties
  • Leverage social media and website content to build CharterUP’s brand and establish CharterUP as a trusted partner in the industry
  • Create social and web content to tell the stories that emerge from conversations with bus operators and passengers
  • Keep up to date on social media trends and new content formats
  • Act as an evangelist within the company to build internal social media buy-in and engagement
  • Manage email execution from conception to deployment including promotional, triggered and transactional campaigns
  • Collaborate with C-level executives & VPs to write creative briefs and plan email marketing calendars
  • Track analytics to analyze program performance and adapt future campaigns to reflect insights
  • Engage with current and prospective customers across multiple social media platforms
  • Develop and monitor new initiatives to drive e-mail list growth to support retention
  • Stay current on email best practices and industry standards; make recommendations continuously to improve our email templates, personalization and advanced features to deliver on KPIs

What you’ll need

  • 2-5 years experience creating and executing social media strategies across all channels
  • Experience managing social editorial calendars and content development
  • Excellent written and verbal communication skills
  • Experience working together with internal creative teams and cross-functional departments
  • Balance of hands-on, creative and strategic experience
  • Experience managing social media monitoring and working with publishing platforms and social media tools like Sprinklr, Hootsuite, etc
  • Proven ability to work in a fast-paced, multi-tasking environment and flexibility to shift projects as priorities change
  • Passionate about social media and how to use the channel to build an audience


CharterUP’s headquarters are in Atlanta but employees can work remotely full-time or from one of CharterUP’s satellite offices in New York City, San Francisco, or Austin

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