Technical Writer

Work from
Anywhere 🌎
Type
Full Time
Opening date
Closing date
12 Feb 2022
Views
114

The Technical Writer will be responsible for creating, editing, and maintaining policies and procedures for all areas and departments of Silvergate. The Technical Writer will work closely with existing technical writing staff and support existing efforts as determined by the manager of the technical writing team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
  • Review and update existing documents for proper grammar and sentence structure
  • Regularly meet and communicate with subject matter experts
  • Analyze information required to complete assignments
  • Maintain prompt and consistent communication between all parties
  • Review and edit content developed by other team members (peer reviews)
  • Assist with special assignments as needed
  • Maintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and procedures
  • Must adhere to the Company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.
  • Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice

Job Dimensions

  • Must perform daily duties with an awareness of time management, efficiency, and preservations of company assets and resources

KNOWLEDGE, SKILLS AND ABILITIES

  • At least 4 years’ experience in technical writing
  • Must have high school diploma, or equivalent
  •  Experience with technical writing standards and practices as it relates to documenting processes and procedures.
  • Must be detail oriented and have the ability to prioritize and reprioritize tasks throughout the day
  • Must have the ability to keep many parties updated, and communication must be consistent and concise
  • Must have the ability to focus on immediate tasks and meet deadlines yet handle several issues simultaneously
  • Must be proficient in the use of Excel; Word; Outlook; Adobe Acrobat, and the Internet. Knowledge of Microsoft PowerPoint and Visio is most helpful
  • Excellent verbal and written communication skills are a necessary requirement
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