Senior Technical Program Manager

Work from
Full Time
Opening date
Closing date
12 Feb 2022

We work side-by-side with our customers to collaborate on solutions tailored to solve their challenges. Our work involves the development of high-impact, open-source software assets that contribute to the Microsoft platforms. We’re looking for candidates with a solid foundation in program management (PM) fundamentals, a proven track record of driving customer success, experience with Executive communications, and a passion for cloud-native technologies.

CSE is part of the larger Industry Solutions (IS) team which is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment – and cutting-edge technology – to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.

This role is a co-leader of one of our technology domains inside the Infrastructure commercial solution area: Platforms and Services. The tech domains are teams of people with deep subject matter expertise who work with Microsoft’s and our customers’ teams to accelerate our code-with engagements, scale our capabilities through re-usable assets, and influence our platforms through feedback and customer insights. The PM lead of a tech domain is a product owner of the scenarios we invest in and is responsible for leveraging our work to help all of Microsoft and our customers.

Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!


  • Drive tech domain scenarios to deliver well-defined assets that generate immediate customer value and high-quality, broadly applicable software contributions to Microsoft products and to open-source communities
  • Influence product roadmaps by developing relationships with product teams, sharing insights and data from customer engagements, and driving executive communication.
  • Scale impact by identifying top priorities for in-demand subject matter experts, manage backlog and assets that help scale top customer patterns, and accelerate developer success by building trust and sharing cross-organizational best practices.
  • Participate in hands-on coding activities to maintain up-to-date technical knowledge.
  • Understand common cloud architecture patterns and trade-offs, best practices for cloud engineering, developer productivity issues, etc.
  • Contribute to a collaborative culture that embraces inclusivity and diversity
  • Drive excellence in program management fundamentals to build our shared best-practices


We are seeking people who have experiences which reflect the qualifications below:

Required Qualifications:

  • 5+ years program management experience, including shipping complex production systems that run on a public cloud
  • 3+ years experience working with cloud computing technologies
  • Track record of working closely with agile and diverse engineering teams

Preferred Qualifications:

  • Strong program management (PM) experience in managing customer relationships and engagements, software development projects, plus triaging and managing priorities
  • Deep understanding of cloud services and architecture, including business drivers and emerging trends across Microsoft and non-Microsoft technologies
  • Proficiency with container systems Docker and container orchestration Kubernetes
  • Proven track record of delivering impact as a product/program owner
  • Proficiency in creating technical reports, white papers, or case studies
  • Experience working within and directing geographically dispersed, diverse, and virtual teams
  • A Bachelor’s or Master’s degree in Computer Science or a related discipline or the equivalent
  • Enjoy travel and comfortable with regional travel up to 25%
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