Sr. Customer Excellence Specialist

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

When you walk through our door, you’re not just starting a job. You’re starting a career at a company that cares about you.

The Customer Support Team at Elevate Labs operates like a fast-paced, agile startup, and we’re looking for an energized, high-performing customer support agent to join the team. This is a unique opportunity to use your customer service experience, decision-making, and creative problem-solving skills to shape the trajectory of our new and existing ventures.

The Onboarding Consultant engages customers following the license sale and provides guidance, insights and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant completes the Onboarding processes and covers the fundamentals for getting started using the platform.

Do you enjoy guiding users to the right solutions? Does solving tricky problems feel rewarding?

When our members sit down to watch, we want to make sure that nothing gets between them and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need help.

You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry.

At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.

ModSquad has partnered with a top music streaming service and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is a fully remote opportunity and as a member of this team, you will respond to customer inquiries via social channels (Facebook and X) in Portuguese and English.

At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.

At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong.

The Technical Support Engineer (TSE) acts as a Starburst SME for a book of Majors and Strategic accounts. The TSE is responsible for answering all technical questions within both standard and custom deployment environments and assisting with supported LTS upgrades.

The Senior Client Support Representative is responsible for providing exceptional support to our clients, ensuring their inquiries regarding benefits coverage and service experience issues are addressed promptly and accurately. They will utilize internal knowledge materials and resources, to swiftly respond to client inquiries, demonstrating a high level of empathy.

We are looking for an enthusiastic Insurance Customer Service Representative to join our growing team. Often the first point of contact for customers, the Insurance Customer Service Representative is responsible for addressing customer service concerns, inquiries and activities.