About Firstbase.io
Take your business global.
Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.
More than ten thousand founders from over a hundred countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, Firstbase.io has become what they type into their address bars when they think about incorporating a business.
We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Calling all problem solvers! Do you see opportunities where others see obstacles? We need your perspective to turn negatives into positives. Do you thrive under pressure, navigate complex situations with ease, and possess an eagle eye for detail? If so, then our Sr. Critical Cases Support Specialist role is tailor-made for you!
Join us in this dynamic role where you’ll be the guardian champion of our customers, wearing multiple hats to ensure their satisfaction and trust. You’ll be the voice of reason navigating complex cases, the champion of delight transforming negative experiences into positive ones, and the strategic mastermind driving positive change within our company.
Ready to become our customer champion and make a lasting impact on our business? We want you!
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Firstbase.io is hiring a remote Senior Critical Cases Support Specialist from 🇦🇷 Argentina, 🇨🇷 Costa Rica, 🌎 LATAM, 🇧🇷 Brazil, 🇲🇽 Mexico
This is a Full Time role.