Sales Operations Manager, Partner Operations
- Remote from
- 🇺🇸 USA
- Annual salary, USD
- 100,000 - 150,000
- Job function
- Job type
- Full Time,
- Job posted
- Apply before
- 5 May 2024
- Industry
About ActiveCampaign
Helping over 150,000 businesses meaningfully engage with their customers with Customer Experience Automation (CXA)
What your day could consist of:
- Partner with leadership to define and execute Channel/Partner strategy, policies, processes and business system requirements.
- Work with Sales Operations, Finance, and other go-to-market teams to drive the forecasting and planning process for the Channel/Partner team.
- Provide visibility into the health of the business and timely performance tracking through dashboards and business reviews.
- Drive the end-to-end process to analyze large and complex sales performance data to identify patterns, uncover opportunities and guide strategic recommendations related to how we can optimize revenue.
- Develop and maintain regular reports and dashboards, with support from the business intelligence team, to track KPIs and provide visibility into sales performance at different levels (individual, team, region, etc.).
- Power operational efficiency and productivity with continuous tools and process improvements.
- Collect, consolidate, and analyze sales data from various sources. Use data analysis techniques to identify market trends, patterns, and insights that can drive sales performance improvement.
- Document ROEs, SOPs and initiatives, and ensure relevant processes and documents are updated in internal systems.
- Provide overall support and departmental coordination for Channel/Partner team inquiries, ad-hoc requests and projects.
What is needed:
- 7+ years of sales or revenue operations; preferably with SaaS experience
- 2+ years of working with Partner teams; with a deep understanding of these programs and types of sales partnerships (ex: channel, affiliate, referral)
- Advanced skills in MS Excel; Comfort with BI tools (Looker, Tableau, etc.), SQL knowledge preferred
- Strong analytical thinker with an outcomes-oriented approach to sales and sales operations. Understanding of business fundamentals and experience with managing key metrics for sales success
- Ability to think strategically, analyze, and interpret market and sales cycle information
- Exceptional project management and communication skills, intellectual curiosity, and strong attention to detail
- Experience communicating the right level of information to executives and cross-functional teams at the right cadence
- Highly organized self-starter who enjoys driving business impact and operational efficiency
- Collaborative team player who is effective partnering cross functionally, across multiple different time zones
- Comfortable working in a fast paced environment and dealing with ambiguity. Display professionalism and confidence in challenging situations. Flexible and open to changing priorities, and managing multiple tasks simultaneously within compressed timeframes.
About ActiveCampaign:
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FAQ
What position is ActiveCampaign hiring for?
ActiveCampaign is hiring a remote Sales Operations Manager, Partner Operations from 🇺🇸 USA
What type of employment does ActiveCampaign offer?
This is a Full Time role.
