Technical Writer

Work from
Type
Full Time
Opening date
Closing date
3 Mar 2022
Views
157

Over 17 million people use Postman, not to mention 500,000 organizations around the world. We are growing rapidly and need tech writers who can help create a foundation of reference and learning material that will scale up with our extremely broad user base. Postman is used by everyone from experienced software engineers to people with no technical experience at all. If supporting this variety of learners sounds like the kind of challenge you’d like to tackle, apply to join us!

What You’ll Do

  • Own the docs for your dedicated feature set—you’ll be responsible for documenting a specific area of the Postman product and will drive all docs efforts around it
  • Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands-on experimentation with the product
  • Carry out editorial reviews on your docs teammates’ drafts—you’ll be providing constructive feedback that helps your colleagues to grow, as well as receiving it
  • Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents the Postman product to community and customers
  • Liaise with stakeholders across the company to establish and address docs needs
  • Write the occasional code sample to include within documentation

About You

  • Minimum Bachelor’s degree plus 3+ years of technical writing or related field experience
  • Problem solver—you take a broad view of the role your docs work plays within the organization and are comfortable with shifting priorities
  • User empathy—maybe you’ve been involved in tech support, in a community or customer facing role, you’ve helped people learn tech skills, or you’ve sought user feedback on docs in the past
  • Strong communicator—you’ve written technical material before, whether official documentation or just your own tutorials on tech skills you wanted to share, and your communication skills carry over into the way you engage with teammates
  • Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices
  • Developer knowledge—ideally you’ve worked with APIs in some form, maybe you’ve worked as a developer, or you’ve written a little bit of code here and there, but whatever your skill level you’re happy to have a go at developer tasks where they support the documentation effort (for example the Postman test code reference)
  • Distributed team member—you’re comfortable working within a diverse global team on multiple timezone
  • Nice skills to have include experience with the Docs as Code/Docs like Code approach to documentation, writing Markdown-based content, working in an Agile environment, and using source control systems, especially Git.

Benefits

We offer competitive salary and benefits, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. Join us, why dontcha?

Report job · Embed widget

How to apply


Personalised job alerts

Set up personalised e-mail alerts about similar jobs.

Keyword: Technical Writer

See a few more

Similar remote jobs in Copywriting & Content

Job Widget Code

Place this code wherever you want the widget to appear on your page.

<script src="//jobicy.com/api/widget.js?5XyPbk5QqyZg=10577" async></script>

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview.
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them.
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers.
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job