Customer Support Engineer

Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world’s largest banks, to the U.S.

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical’s Ubuntu is the fastest growing open source platform, with over 20 million users globally.

You are fascinated by security and red teaming. The idea of studying the past attacks excites you.

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.

Proof is looking for a Senior Technical Consultant to provide technical leadership and guidance to Proof customers and partners, who want to further embed and integrate the Proof platform and services with their own technical systems. You will partner and collaborate with our Account Management, Customer Success, and support teams.

Files.com is an enterprise secure file transfer & automation app with over 4,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more. Files.com was bootstrapped by our founder and has been profitable since its founding in 2010.

As part of the Professional Services, Practice Delivery team, the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator.

The Specialist provides direct support to our frontline associates and customers. Focused on the customer experience, the specialist manages and resolves customer concerns.

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong.

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code.

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

The Technical Support Engineer is a strategic customer advisor and acts as the internal voice for our customer base. This role will have both the accountability and responsibility to deliver on our customers’ needs, acting as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries.