Senior Technical Consultant
- Remote from
- 🇺🇸 USA
- Annual salary, USD
- 100,000 - 140,000
- Job function
- Job type
- Full Time,
- Job posted
- Apply before
- 16 Sep 2024
- Industry
About Proof
The world's first identity-assured transaction management platform developed by Notarize
What you’ll do as a Senior Technical Consultant at Proof
- Lead a discovery and planning session with customer business and technology stakeholders.
- Assist with scoping and implementation of professional services engagements
- Collaborate and design Proof solutions that follow both technical and industry related best practices. Support the customer technical team on their full project lifecycle including design, development, QA, and deployment to production.
- Ensure the customers Proof account is configured to meet use case requirements
- Document the solution and assist with any enablement material to ensure the customer can maintain their integration moving forward
- Help technology partners and customers to rapidly build integrations and plugins
- Work closely with partners to define the technical strategy for their plug-ins, integrations, and joint solutions.
- Assist Customer Success with customer onboarding and configuration, including eVault setup, MERS testing, and eVault training
- Maintain awareness of the Proof full platform offering in order to speak knowledgeably with prospective and existing partners and customers
- Work with sales and marketing to define and drive key support documents for developers
- Assist the support team with technical triage as appropriate
- Maintain and author best practice and re-usable design patterns for our customer facing development documentation
What we’re looking for
- 8+ years in a software development or related position experience
- Ability to build strong relationships with customers by providing thoughtful consultation on technical issues and advice on long term solutions
- Effective communications skills and comfort presenting to all roles and levels within an organization
- Demonstrated experience in documenting technical workflows, and standard operating procedures
- Demonstrated familiarity with REST APIs
- Customer service mindset, able to handle objections from customers and escalate situations appropriately
- Experience with real estate customers or industry knowledge preferred but not required
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FAQ
What position is Proof hiring for?
Proof is hiring a remote Senior Technical Consultant from 🇺🇸 USA
What type of employment does Proof offer?
This is a Full Time role.
