This role may be based remotely from anywhere in the U.S., excluding its territories. Staff must be available during regular core operating hours, 8:00 AM to 5:00 PM ET, Monday through Friday, except for federal holidays. Any schedule modifications to the core operating hours must be approved in advance by
Bixal and our client. You must be eligible to work in the United States for any employer.
Bixal does not sponsor work visas.
What will you do?
Bixal has an exciting opportunity to accelerate digital transformation in the federal government and optimize service delivery to the public. Collaborating directly with our federal partner, the Sr. Content Strategist will harness relevant expertise, innovative strategies, and centralized resources to drive large-scale enterprise transformation and create customer-centric cultures. You will be expected to understand customer journeys fully and will be responsible for aligning user needs with business goals and priorities.
You’ll apply human-centered design principles to develop content strategies and implement methods and practices to help client agencies solve business problems, better engage with customers, increase audience reach, and engender customer trust and confidence. This role is involved throughout the lifecycle of a project, owning the entirety of the content strategy, planning, execution, and evidenced-based optimizations to drive engagement across products, reporting to a project manager and a practice area manager, as well as collaborating with user researchers and data analysts to develop actionable insights about user behaviors and implement data-informed optimizations to the content strategy.
Employment is contingent upon award and candidate eligibility, including successfully demonstrating the qualifications listed below, and the ability to obtain a Public Trust clearance.