Systems Integration Manager

This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team.

As a member of the CSM team, you will act as a champion for our largest and most critical customers.

The Technical Support Engineer (TSE) is a strategic customer advisor and the internal voice for our customer base. The TSE will both have the accountability and responsibility to deliver on our customers’ needs.

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo.

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo.

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations.  All contacts are inbound and are technical support only, there are no sales requirements.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

As a member of our Technical Support team, you will help Axon’s customers identify and solve problems via multiple communication channels, including phone & email. This is a customer-focused role that sets Axon apart from our competitors.

As a Technical Support Escalations Specialist, you’ll be part of a team that lives between Thinkific’s customer-facing teams and the Product and Engineering teams for all things technical.

We are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk’s Premier customers.

The best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across chat, email, phone, and social media, and is designed to grow and scale so it works for companies of any size – from startup to enterprise.

As a CX Technical Representative for the Extended Services team, your role is to troubleshoot Tier 2 issues affecting our customers.

As a member of the CX team you will act as a champion for our most critical asset, our customers. You will be working with a portfolio of customers seeking to identify growth opportunities and ensuring they have what they need to be successful.

As a Technical Support Tier II – Integration, your role is to troubleshoot Tier 2 issues affecting our customers.

As a Technical Support Partner (TSP) you will wear a number of hats, combining aspects of project management, analytics, and technical coordination. You will be a critical link between Qventus and the customer and our internal product and delivery teams.