Solutions Architect

We are expanding our team and seeking a Solutions Architect (EMEA) to join our Professional Services organisation. This role is pivotal in ensuring our clients successfully integrate and optimise their use of the Degreed platform. You will collaborate with cross-functional teams, scope and plan technical engagements, and support the strategic growth of our Professional Services offerings.

The ideal candidate has experience working with client-facing professional services teams in high-growth environments, balancing advanced business acumen, deep technical expertise and exceptional communication skills. If you thrive in ambiguity, excel in fast-paced environments, enjoy solving cross-functional challenges, and have a passion for customer success, this role is for you.

Key Responsibilities

Professional Services & Client Engagement

• Serve as a technical subject matter expert, providing deep expertise in Degreed’s architecture, integrations, and data capabilities.
• Act as a resource in pre- and post-sale engagements, assisting with the scoping of complex projects.
• Act as a key liaison on projects that involve complex product commitments, facilitating communication between product and client teams.

Solution Design & Implementation

• Analyse client requirements and business processes to design and implement tailored technical solutions that leverage the Degreed platform’s capabilities.
• Lead the scoping, solution design, costing, and documentation of complex client asks.
• Own and deliver high-value and high-quality solutions for key enterprise clients.
• Develop custom solutions via middleware and automation to support recurring service offerings and internal intiatives.

Integration Strategy & Technical Execution

• Design and oversee integrations with third-party systems (LMS, HRIS, and others) to enhance client’s interoperability with Degreed.
• Manage third-party vendors in product commitments, ensuring technical feasibility and alignment with business objectives.
• Troubleshoot and resolve integration, data flow, and technical challenges, collaborating with support and engineering teams.

Commercial & Strategic Focus

• Apply commercial acumen to scope and cost professional services engagements, ensuring profitability and scalability of the department.
• Develop recurring service models and oversee their implementation to drive continuous value for clients.
• Contribute to the refinement of Degreed’s Professional Services strategy by identifying opportunities for automation, standardisation, and process improvements.

Documentation & Best Practices

• Develop and maintain comprehensive documentation on integration architectures, data flows, and platform configurations.
• Establish and share best practices with internal and external stakeholders to ensure the successful implementation of technical solutions.

Key Skills & Experience

• Strong knowledge of API-based integrations, data mapping, and middleware solutions.
• 5+ years of technical expertise with hands-on experience in data transfer and integration protocols (API, FTP, ETL, data warehouse, BI tool integrations, SSO/SAML).
• Proficiency in building and consulting on automation and middleware solutions.
• Having proficiency in one or more programming languages (e.g., JavaScript, Python), would be a strong additional skill.
• Experience in scoping, costing, and delivering professional services engagements.

Strong commercial and business acumen, with the ability to position technical solutions that align with both client needs and revenue objectives.

• Exceptional communication skills, with the ability to translate technical details to non-technical stakeholders.
• Strong problem-solving skills and the ability to work both independently and collaboratively.
• Ability to manage third-party vendors and cross-functional stakeholders in product-related commitments.
• High attention to detail and strong organisational skills.

Why Join Us?

• Be part of a mission-driven company shaping the future of workforce development.
• Work in a dynamic, high-growth environment with opportunities for professional development.
• Engage in diverse and technically complex challenges, contributing to meaningful client success.
• Enjoy the flexibility of remote working within the EMEA region.

If you’re excited by the opportunity to bridge technical expertise with commercial strategy and customer success, apply now and be a part of Degreed’s transformative journey!

Benefits

We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.

At Degree, We Value

🌍 Diversity & Inclusion – We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone can thrive and contribute.

📈 Growth Mindset – Learning is at the heart of what we do. We empower our employees to continuously develop their skills and grow their careers in alignment with their unique strengths and aspirations.

🤝 Collaboration – The best ideas come from working together. We cultivate a culture of open communication, teamwork, and shared success.

By joining Degreed, you’ll be part of a community that values learning, collaboration, and meaningful impact. If you’re passionate about driving change through upskilling and workforce transformation, we encourage you to apply and contribute to our mission.

Work Environment & Physical Demands

Degreed offers flexible work arrangements tailored to each role. Some positions are fully remote, while others follow a hybrid model for employees near an office. Please check the job details for role-specific requirements.

For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively.

We are committed to creating an inclusive and adaptable work environment that enables every team member to thrive and do their best work.

Additional Information

Degreed is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, career development, compensation, and training.

💡 Accessibility & Accommodations

We are dedicated to full inclusion and will provide reasonable accommodations for applicants with disabilities throughout the hiring process. If you need assistance, please let us know.

🔍 Fair Hiring Practices

In compliance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records.

📄 E-Verify Participation

Degreed participates in the E-Verify employment verification program.

Global Data Privacy Notice for Job Candidates & Applicants

If you are applying from certain locations, your data may be processed in accordance with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

For more details on how we process applicant data, please review our Global Data Privacy Notice for:

https://explore.degreed.com/privacy/

https://degreed.zendesk.com/hc/en-us/articles/4409131149458-General-Data-Protection-Regulation-GDPR-Degreed-Update

By submitting your application, you acknowledge and agree to our use and processing of your data in compliance with applicable laws.

Fraudulent Recruitment Warning 🚨

Beware of fraudulent recruitment scams using the Degreed name. Scammers may impersonate our company, website, or hiring team.

⚠️ Degreed will never:

❌ Conduct recruitment via WhatsApp, Telegram, or direct-messaging platforms.

❌ Request sensitive personal or financial information in unsolicited communications.

❌ Offer jobs requiring upfront payments or promising unrealistic returns.

✅ Official Degreed communications will always come from a @degreed.com email address or phone number during the hiring process.

If you encounter suspicious activity, please report it immediately. Stay vigilant and protect yourself from fraud.

Apply now >