Associate Customer Success Manager (EMEA)

Remote from
EMEA flagEurope flag
EMEA, Europe
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Job function
Customer Success
Job type
Full Time,
Job posted
Apply before
29 Mar 2025
Views / Applies
12345 / 123

About Deel

Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.

Actively Hiring

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel β€” the international payroll and compliance market leader.

As an Associate Customer Success Manager at Deel you will:

  • Manage and foster relationships with up to 200 regionally assigned client accounts as part of our growth function.
  • Build deep relationships and strategically navigate clients through their experience journey.
  • Train your clients on Deel processes and how to navigate the Deel platform successfully to compliment their needs.
  • Lead your client interactions with product adoption and future growth in mind, bringing the discussion back to Deel core value propositions.
  • Strengthen relationships with your accounts, solving their challenges and helping to eliminate and uncover churn.
  • Become a trusted partner to your accounts, understand their business needs and build solutions to their problems as a mini project manager.
  • Collaborate with the wider growth and support organisation inclusive of Account Executives, Strategic CSM’s and onboarding managers to help Deel grow.
  • Be a strong advocate for Deel and the voice of your customer, sharing insights with our Revenue and product teams.
  • Be passionate about the Deel’s mission and the future of work, and always eager to understand our new products and features.

You will be successful if:

  • 1-2+ years of experience within Customer Success or Account Management, handling challenging and complex customers or accounts.
  • Can demonstrate ownership, accountability and a willingness to go above and beyond.
  • You are a strong communicator and can manage and diffuse escalated and challenging situations quickly.
  • You speak, read and write in English and other languages are advantageous.

Bonus Experience:

  • You have worked in a diverse and global high growth start-up or scale up environment.
  • You are willing to join and progress from the ground up, you are not afraid of challenges and pace and you want to learn and develop quickly..

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

  • Provided computer equipment tailored to your role
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including WeWork access where available

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory β€Ί
Megaphone

Personalised job alerts

Set up personalised e-mail alerts about similar remote jobs

FacebookTwitterLinkedIn

How to apply

Did you apply? Let us know, and we’ll help you track your application.

See a few more

Similar remote jobs in Customer Success

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more β€Ί
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more β€Ί
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more β€Ί
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job

FAQ

What position is Deel hiring for?

Deel is hiring a remote Associate Customer Success Manager (EMEA) from 🌍 EMEA, πŸ‡ͺπŸ‡Ί Europe

What type of employment does Deel offer?

This is a Full Time role.

Network

Jobicy+ Subscription

Jobicy

541 subscribers are already enjoying exclusive, experimental and pre-release features.

Free

USD $0/month

For people just getting started

  • • Unlimited applies and searches
  • • Access on web and mobile apps
  • • One active job alert
  • • Access to additional tools like Bookmarks, Applications, and more

Plus

USD $8/month

Everything in Free, and:

  • • Ad-free experience
  • • Up to 10 active job alerts
  • • Personal career consultant
  • • AI-powered job advice
  • • Jobs views and applies stats
Go to account β€Ί