Educational Support Representative

We’re searching for a seasoned and passionate Strategic Customer Success Manager to join our growing team. If you’re an expert in building long-term, strategic relationships with senior executives at Fortune 500 companies, and you thrive in a collaborative, fast-paced environment, this is the role for you!

As a Clinical Care Navigator,  you’ll be doing the important, meaningful work of managing crises, providing in-the-moment phone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities.

As the Manager of Mid-Market Customer Success, you will lead and mentor a team of Mid-Market Customer Success Managers, driving the success and satisfaction of our customers. You will be responsible for shaping and executing strategies to enhance customer engagement, adoption, and retention.

As a CX Technical Representative for the Extended Services team, your role is to troubleshoot Tier 2 issues affecting our customers.

We’re not looking for someone to just follow instructions. We want a go-getter ready to roll up their sleeves and make things happen.

At Lifeline Call Center, we believe that no one should have to struggle financially when opportunities exist to build a stable and secure future. Our mission is to provide individuals with the tools and resources needed to take control of their income and create success for themselves.

You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry.

You will play a crucial role in retaining clients within our financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the program.

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base.

ModSquad has partnered with a leading music streaming service and we are seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team.

Customer Success is absolutely vital to our long-term success and profitability, and to helping o customers achieve their goals. Customer Success Managers at Instructure maintain customer satisfaction and deepen adoption through consultative approaches, problem-solving and providing resources and strategies that support customers as they grow with Instructure’s products.

As a Technical Support Tier II – Integration, your role is to troubleshoot Tier 2 issues affecting our customers.

The Customer Success Manager (CSM) will play a pivotal role in supporting customer engagement and growth initiatives. You will work closely with customers, ensuring they feel empowered, supported, and successful while using our platform.

We’re looking for a Technical Support Associate to help us empower our customers to excel in their endeavors and to continuously enhance Webflow to its fullest potential.

The Sr. Technical Support Engineer is a strategic customer advisor and the internal voice for our customer base within a highly technical area of Docusign’s Intelligent Agreement Management platform (IAM).