Senior Solutions Consultant

Our EMEA Customer Success team is dedicated to supporting all Enterprise customers throughout the region. The core focuses of our team include enablement, business reviews, and discovering use cases & value.

The best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across chat, email, phone, and social media, and is designed to grow and scale so it works for companies of any size – from startup to enterprise.

ModSquad has partnered with a leading music streaming service and we are seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team.

At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward.

Nerdy (NYSE: NRDY) is revolutionizing how people learn through our comprehensive platform for live online learning. Our proprietary platform leverages technology, including AI, to connect learners of all ages with experts across 3,000+ subjects.

We’re searching for a seasoned and passionate Strategic Customer Success Manager to join our growing team. If you’re an expert in building long-term, strategic relationships with senior executives at Fortune 500 companies, and you thrive in a collaborative, fast-paced environment, this is the role for you!

As a Clinical Care Navigator,  you’ll be doing the important, meaningful work of managing crises, providing in-the-moment phone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities.

As the Manager of Mid-Market Customer Success, you will lead and mentor a team of Mid-Market Customer Success Managers, driving the success and satisfaction of our customers. You will be responsible for shaping and executing strategies to enhance customer engagement, adoption, and retention.

As a CX Technical Representative for the Extended Services team, your role is to troubleshoot Tier 2 issues affecting our customers.

We’re not looking for someone to just follow instructions. We want a go-getter ready to roll up their sleeves and make things happen.

At Lifeline Call Center, we believe that no one should have to struggle financially when opportunities exist to build a stable and secure future. Our mission is to provide individuals with the tools and resources needed to take control of their income and create success for themselves.

You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry.

You will play a crucial role in retaining clients within our financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the program.

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base.

ModSquad has partnered with a leading music streaming service and we are seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team.