Every day someone signs something that means everything.
The Senior Product Consultant role is a customer-facing fee-earning professional services delivery role, responsible for delivering fully functional, high-value Agreement Cloud solutions to clients in a timely and cost-effective manner.
Our Product Consultant (PC) team configure and implement the DocuSign/SpringCM core product, as well as the core pre-built connectors for other applications such as Salesforce and Microsoft.
The PC owns the creation of product sandbox environments, workflows and templates in line with customer requirements, whilst also ensuring that best practice design futureproofs the solution and results in maximum adoption and customer success.
On larger engagements, the PC will work seamlessly alongside Project Managers, Solution Architects and more Technical Consultants, who are responsible for implementing and assuring more complex integrations. For smaller engagements, the Product Consultant will be required to operate as a singleton, undertaking core PM activities, including the customer kick-off, project planning, status reporting and managing deployment to production and then through to project completion.
This person should have experience in business process management, mature project delivery acumen, experience of Agile implementation methodologies, should possess good technical skills and should exhibit passion and a sense of urgency for delivering extraordinary levels of client satisfaction. This is a highly visible and customer – facing position.
This position is an individual contributor role reporting to the Solution Architect and is designated Flex.
DocuSign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people’s lives. And we help save the world’s forests and embrace environmental sustainability.
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