Sr. Technical Writer

Remote from
Anywhere 🌎
Job level
Senior
Job type
Full Time,
Opening date
Closing date
4 Jun 2022
Views
253

The Technical Writing & Education team is looking for a Senior Technical Writer to help with our public documentation. The job involves organizing, updating, and optimizing the materials we have to help developers use Platform.sh. The role reports to the Technical Education Manager.

The hours for the role are flexible, but should ideally have at least some overlap with CET.

What you can expect to do on a daily basis 

  • Write tutorials, reference material, and how-to guides to help developers get up and running using Platform.sh.
  • Work with our technical and support teams to ensure existing documentation is accurate and up-to-date and satisfies user needs.
  • Communicate with the rest of the team to suggest and drive implementation of changes to existing documentation methods, processes, and materials.

What you bring 

  • A caring mind-frame and an empathetic spirit. The ability to think from other perspectives is a tool we ask of all employees.
  • 5+ years of experience writing documentation or other educational materials for a technical audience, at least some of it in a docs-as-code environment using a Git workflow.
  • Ability to understand the structure of code (not necessarily all of the details) and data files (such as YAML) and some experience using the command line.
  • Attention to detail as well as the organization and structure of documents and doc sections.

Nice to have 

  • Experience with modern cloud architectures and development processes.
  • Experience troubleshooting application behavior.
  • Experience creating educational materials other than documentation.
  • Experience with content design/UX writing.

What we bring as a team

  • We value our ability to work independently, but we’re always supportive of each other and work together to find solutions to joint issues.
  • We aim to always provide a welcoming atmosphere where you’re free to take risks and learn from any missteps.
  • We support continuous learning, whether it’s about writing, development, content design, or anything else related to what you do and are interested in. We’re always striving to learn more and share what we’ve learned.

This is a remote job. Work from anywhere!

Report job · Embed widget

How to apply


Personalised job alerts

Set up personalised e-mail alerts about similar remote jobs.

See a few more

Similar remote jobs in Copywriting & Content

Job Widget Code

Place this code wherever you want the widget to appear on your page.

<script src="//jobicy.com/api/widget.js?5XyPbk5QqyZg=12491" async></script>

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview.
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them.
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers.
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job

FAQ

What position is Platform.sh hiring for?

Platform.sh is hiring a remote Sr. Technical Writer from Anywhere 🌎

What type of employment does Platform.sh offer?

This is a Full Time role.