People Technology Supporting Business Analyst

We’re looking for a junior functional business systems analyst to help simplify, scale and deliver value from our HR Technology. This role will support functionality across Workday and other tools, such as performance management and learning management systems. You’ll partner closely with our senior business analysts to deliver projects to users across the company.

This is a regular, full time position with US Pacific time working hours. While most work can be performed remotely,  we’ll be coming together in San Francisco quarterly for team meetings and events.

What you’ll do:

• Support the senior analysts on our People Tech team in project execution and delivery organized around specific technology or business stakeholders. While your tasks on specific projects may vary, you’ll have opportunities to work in a variety of functional technologies at different stages of maturity.
• Basic business process configuration in Workday and other tools including workflows, notifications, and reports.
• Create and update our project artifacts, such as business process workflows, requirements documentation, project plans, configuration specifications, user guides, test scripts and training materials.
• Manage user testing cycles including crafting comprehensive test strategies and test scripts for launch and releases, organizing UAT with business partners and managing defect lists and enhancement requests.
• Craft and update play books and guides and work with the content delivery teams to ensure accurate content is posted throughout self service channels. You’ll also train our People team administrators on new features and functionality.
• Triage and resolve escalated questions or issues from the People Care Team, our front line employee support team. You’ll be answering questions about functionality, running reports, and resolving system issues and requests.

What we’re looking for:

• Proven functional business analyst experience within the Workday ecosystem in multiple disciplines/areas, including basic configuration and reporting.
• Experience independently creating basic business process configuration in Workday including workflows, notifications and reporting.
• Demonstrated experience delivering technology using the project management fundamentals including documenting workflows, writing requirements, managing project plans, running user acceptance testing and writing/delivering training.
• Team members who thrive in working in a collaborative environment – this isn’t a solo effort and we support each other.
• A superb communicator, who can translate business needs into technical and process solutions to influence and educate our internal stakeholders.
• People who are passionate about scaling operations, processes and tools in a rapidly changing environment.