Job Name: Remote Install Project Manager
General information
Location:
Northborough, MA Date: 24-Sep-2025 Company: Renewal by Andersen Posting City: Northborough, MA Ref #: 9579 Job Category: Operations Posting City: Northborough State: MA
Description & Requirements
RENEWAL BY ANDERSEN SUMMARY:
Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.
SUMMARY:
Renewal by Andersen has an exciting opportunity for a Remote Install Project Manager to join the team in our Boston market! This individual will be conducting technical measurements remotely, from a home office or from the branch office.
The position requires some evening & weekend work, as well as the ability to effectively use technology (including laptops and iPads).
RESPONSIBILITIES:
- Accurately measure the dimensions and determine installation processes for windows and doors.
- Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products.
- Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process.
- Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
- Determines installation labor duration and installation materials needed to successfully complete the job.
- Completes and submits required job files that are complete, correct and timely providing a quality handoff to internal customers.
- Communicates with installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
- Approves any additional installation labor required to complete the job.
- Troubleshoots issues with installation crew on day of installation; this may include onsite support to the job.
- Work directly with homeowners to resolve installation process issues.
- Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
- Supports installation leadership on recruitment of installation sub-contractors.
DIRECTION OF OTHERS:
Provides direction to crews on job specifics and questions during installation.
QUALIFICATIONS:
- High school diploma.
- A minimum of 5 years of work experience in the home improvement or other closely related field.
- Previous customer service experience, especially win/win problem solving, and conflict resolution skills required.
- Valid driver’s license and clean driving record.
- Strong written and verbal communication skills.
- Knowledge of applicable building codes and construction techniques.
- Previous work experience recruiting independent contractors.
- Ability to work in a team environment.
- Able to lift, push/pull, and carry at least 40lbs.
- Able to stand for at least 6 hours per day.
- Able to climb ladders, stairs, and kneel.
SALARY INFORMATION:
Pay is based on several factors, including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more information about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $75,328-112,992 plus incentive.
CULTURE AND BENEFITS:
Who we are is not just what we do but why we do it. Ultimately, we do what we do to make a difference. Renewal by Andersen is united by a goal to make a difference in the lives of our homeowners, our colleagues, our families and our communities. Our team members have a passion for what we do and are empowered to exceed expectations and deliver delight not just at work, but in our communities. Our teams across North America invest in all those they interact with because Renewal Cares. It’s who we are; we are one network of Difference Makers.
Benefits include, and are not limited to:• 401 (k) Plan, Employer Fixed Contributions & Company Matching• Profit Sharing• Medical, dental, prescription, vision coverage• Tax-advantaged accounts for healthcare expenses• Life Insurance• Paid Time Off, Paid Holidays• Paid Maternity Leave & Paid Parental Leave• Dependent Care Flexible Spending Account• Career Growth Planning & Nationwide Career Opportunities
PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.
EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [email protected].
We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today. Posting City: Northborough, MA
