Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Visa Case Investigation and Enforcement (CIE), works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting, including Rules Management function which supports the structural foundation of the Visa Payments network.
Rules & Compliance team works to ensure the safety, security and integrity of the payment system and to support Visa clients in the development of their electronic payments business. Specifically, team establishes and enforces common interoperable rules and standards for our products and services by which clients must operate their Visa programs.
This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.
Qualifications
This is an operational position responsible for supporting the Notification Process by initiating and monitoring notification notices in alignment with the regulatory and strategic compliance objectives of Visa and its Clients. These objectives are defined by the Visa Charter Documents, Visa Core Rules & Product and Service Rules, associated Supplemental Requirements, the Visa do Brasil Regulamento (here referred to as Visa Rules), as well as the various laws governing the Payment System in Brazil.
The jobholder operates independently under moderate supervision and will influence other functions regarding practices, policies, and procedures related to rule compliance. The role is primarily accountable for supporting the team’s initiatives and tasks across the LAC region, with a focus on the Brazilian market, addressing all inquiries, potential violations, and other matters related to the Visa Rules. The position will manage internal and external relationships within the context of the Notification Process, escalating matters to Visa Rules senior management where appropriate, with the objective of minimizing brand and reputational risk to the Visa enterprise.
The jobholder will work on smaller projects under moderate supervision. While compliance issues are typically not highly complex, they may require an understanding of other operational areas and all Visa Processing Requirements. The role will engage with Visa staff and Clients to facilitate and ensure compliance with the Visa Rules.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
