General information
Country United Kingdom City Remote Location Job ID 46568 Department Infor Consulting Services Experience Level DIRECTOR Employment Status FULL_TIME Workplace Type Hybrid
Description & Requirements
This is an exciting time to join Infor with substantial opportunity for growth in the UK&I; this role offers the opportunity run and grow a UK&I consulting practice, accelerating the value experienced by clients in the Distribution and Equipment & Rental sectors.
Key responsibilities include; owning and managing your P+L, proactively managing change and transformation, developing the consulting team’s capability and capacity, managing the practice for a portfolio of projects in these sectors, forging strong relations with customers based on trust, working with clients and with Sales to grow the business and developing and executing on a partner strategy
A Day in The Life Typically Includes
- Manage a portfolio of software implementation and upgrade projects on schedule, within budget and with high customer satisfaction.
- Develop and maintain strong relationships with senior business and IT personnel of customers to balance value delivery, user adoption, project scope and the technical capabilities of our solutions
- In conjunction with Sales and Account Management, sell high quality services projects by estimating, scoping, pricing and phasing projects and writing statements of work
- Being an active Project Sponsor and participate in steering committee and other executive updates and communications as well as supporting your Project management team
- Participate in evolving our solution delivery process
- Hire, retain, motivate and coach a team of project managers in order to expand a high performing team.
- Refine and monitor the Professional Services KPI’s including Utilization, Services Revenue, Services Sales, and profit margin metrics to assess the success of the PS project teams as well as individuals
Basic Qualifications
- Proven Professional Services leadership experience implementing enterprise software for customers
- Proven ability to manage professional services organizations in the enterprise software industry with a collaborative approach and strong team building skills
- Results oriented, resilient business leader with solid understanding of account management, leading complex projects and closing issues
- Strong communication skills, both verbal and written
- Strong decision making, judgment and analytical skills
- Excellent stakeholder management, able to navigate relationship management and achieve a win:win
- Demonstrates ability to effectively collaborate with cross-functional virtual teams
- Has experience selling, developing and negotiating statements of work for professional services
- Ability to travel up to 50% within region
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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