Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta’s co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it’s at Cresta.
About the role:
Lead a team of Strategic Sales Directors (ICs) who drive new enterprise business and expand key accounts with Cresta. The RVP will provide strategic direction and coaching for the team, drive team performance aligned with business outcomes, manage operational execution, and partner closely with key stakeholders and cross-functional teams. You are accountable for ensuring the region achieves new business and expansion goals for Cresta’s Strategic Accounts. This role will report to the respective Area Vice President. This is a full-time remote position in the US, based on the East Coast.
Responsibilities:
- Build, develop, and inspire a high-performing Strategic Sales team that consistently surpasses revenue targets. Source and attract top-tier Strategic reps, including hiring 2–3 within the first 90 days from your network
- Establish a culture of ownership, accountability, and disciplined sales execution grounded in value selling and MEDDPICC
- Architect and scale a repeatable, predictable Enterprise sales motion—from early traction through sustainable ARR acceleration—while ensuring rigorous pipeline management and forecast accuracy
- Drive excellence in complex multi-stakeholder deal execution, personally engaging in high-impact opportunities and connecting with senior economic buyers
- Partner cross-functionally with Marketing, Product, Customer Success, Revenue Operations, and Alliances to build and execute a world-class Enterprise GTM strategy
- Strengthen co-selling motions with channel and technology partners to expand reach and accelerate new revenue
- Coach your team on outbound excellence, pipeline generation, and effective collaboration with SDRs to ensure sustained top-of-funnel performance
- Create the foundation for long-term Enterprise account growth through land-and-expand strategies, executive alignment, and structured account planning
Qualifications We Value:
- 5+ years of Enterprise sales leadership with a proven record of leading teams selling $1.5M+ ARR quota products into large, complex Fortune 500 or global organizations
- Demonstrated success building and scaling strategic/enterprise sales teams at high growth SaaS companies of similar scale
- A track record of recruiting, developing, and retaining elite Enterprise sellers and leaders; proven ability to attract top talent from your network
- Consistent history of personal and team overachievement, with clear examples of driving transformational Enterprise wins and repeatable expansion motions
- A hands-on operator who excels in complex deal coaching, executive stakeholder engagement, and removing obstacles for sellers
- Deep experience in both land-and-expand motions and outbound-driven selling cultures, with a data-driven approach to pipeline generation
- Strong cross-functional collaborator adept at partnering with Product, CS, RevOps, and external partners to build new Enterprise motions
- Relentless drive for excellence, adaptability in a fast-moving environment, and an unwavering focus on business outcomes
- Willingness to travel 30–50%
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $400,000 – $430,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
