Patient Services Representative (Spanish)

Remote from: Philippines
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Healthcare & Medical
Employment type: Full Time,
Job posted: 20 Jan 2026
Apply before: 20 Feb 2026
Experience level: Entry-Level
Junior
Views / Applies: 1723 / 632

Partnering with our customers to provide innovative software solutions across utilities, local government, healthcare, and more.

Computer Software
1976

A Spanish Bilingual Patient Services Representative handles a variety of patient inquiries and concerns, communicating effectively in both English and Spanish. The role involves understanding patient needs through active listening and ensuring these are met by coordinating information among patients, families, medical staff, and administrative personnel.

Duties and Responsibilities

Handle inbound and outbound calls in English and Spanish according to departmental procedures.
Assist patients with inquiries, billing concerns, and account balances.
Support third-party entities (e.g., insurance providers) with patient account queries.
Safeguard protected health information in compliance with HIPAA.
Maintain reliability, punctuality, and teamwork in alignment with company goals.
Perform other related duties as assigned.

Qualifications and Requirements

College graduate or at least 2 years in college (medical-related course is a plus).
Fluent in both English and Spanish (spoken and written).
Strong communication, organization, and multitasking skills.
Ability to work independently with confidential information.
At least 1 year of call center experience, preferably in medical accounts or programs.
Detail-oriented, dependable, and flexible with work schedules.

Why Join Us?