# Client Engagement Manager Remote from[Ukraine](https://jobicy.com/job-region/ukraine.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Customer Success](https://jobicy.com/categories/supporting.md) Employment type Full Time, Job posted25 Jun 2026Apply before25 Jul 2026Experience level Midweight Views / Applies 206 / 23 [About company](https://jobicy.com/company/techmagic.md) [Share](#share) About [TechMagic](https://jobicy.com/company/techmagic.md) We accelerate product development by providing expert software teams that deliver fantastic digital products. * [Computer Software](https://jobicy.com/company-category/software.md) * 2015 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary This Client Engagement Manager role focuses on supporting pre-sales operations and customer engagement workflows. Responsibilities include evaluating inbound opportunities, ensuring process compliance, coordinating cross-functional teams, and developing client-ready proposals. The ideal candidate has 2+ years in IT services delivery or project management, with strong organizational and communication skills. Benefits include international clients, paid leave, wellness options, and professional development opportunities. ### Role DNA Job Complexity Easy Hard AI Insight The role requires 2+ years of experience and coordination skills, but does not demand senior-level expertise or niche technical knowledge, placing it at a moderate difficulty level. ### Salary Analysis Median Market Rate USD75,000US Market USD60k – 95k 0 USD105k AI Insight The salary is not specified in the listing, so we estimate a median of $75,000 based on US market rates for similar roles. This is competitive for a mid-level Client Engagement Manager position. ### Core Skills Required [Client Engagement](https://jobicy.com/jobs?search_keywords=Client+Engagement.md) [Pre-Sales](https://jobicy.com/jobs?search_keywords=PreSales.md) [Project Management](https://jobicy.com/jobs?search_keywords=Project+Management.md) [IT Services Delivery](https://jobicy.com/jobs?search_keywords=IT+Services+Delivery.md) [Process Governance](https://jobicy.com/jobs?search_keywords=Process+Governance.md) [Cross-Functional Coordination](https://jobicy.com/jobs?search_keywords=CrossFunctional+Coordination.md) [Proposal Development](https://jobicy.com/jobs?search_keywords=Proposal+Development.md) [Risk Management](https://jobicy.com/jobs?search_keywords=Risk+Management.md) [CRM](https://jobicy.com/jobs?search_keywords=CRM.md) [Business English](https://jobicy.com/jobs?search_keywords=Business+English.md) ### Cover Letter Sample I am excited to apply for the Client Engagement Manager position at your company. With over 3 years of experience in IT services delivery and project management, I have honed my skills in coordinating pre-sales activities and managing client engagements from initial contact to proposal finalization. In my previous role as a Project Manager, I successfully led cross-functional teams, ensured process compliance, and developed client-ready presentations that drove business growth. My proactive approach to risk identification and escalation has consistently minimized project delays. I am particularly drawn to this opportunity because of your emphasis on structured workflows and international client collaboration. I am confident that my organizational abilities and analytical mindset will enable me to effectively support your pre-sales operations. I look forward to the possibility of discussing how my background aligns with your needs. Thank you for considering my application. Copy ### Sample Interview Questions Can you describe your experience with pre-sales processes and how you ensure a structured engagement from initial contact to proposal?I have managed pre-sales workflows by evaluating inbound opportunities using scoring criteria, coordinating between sales and technical teams, and maintaining clear documentation. I ensure structure by setting milestones, using project management tools, and holding regular check-ins.How do you handle risk identification and escalation during the pre-sales phase?I proactively assess potential risks such as scope creep, unrealistic timelines, or client misalignment. I document these risks and escalate them to leadership with context and proposed mitigation strategies.Describe a time you had to coordinate multiple teams to meet a tight deadline for a proposal.In my previous role, I led a cross-functional team to deliver a complex RFP response within two weeks. I created a detailed project plan, assigned owners to each section, and held daily stand-ups to track progress. We submitted the proposal on time and won the contract.What tools and methods do you use to manage information and ensure version control?I use shared folders with clear naming conventions and version numbers, often leveraging SharePoint or Google Drive. I also use project management tools like Jira or Asana to track documents and approvals.How do you prioritize inbound opportunities when resources are limited?I use a scoring system based on criteria such as deal size, strategic fit, and urgency. I then align with leadership to allocate resources to high-priority opportunities, ensuring efficient use of the team's time. We are seeking a structured and proactive Client Engagement Assistant to serve as a vital support pillar for our pre-sales operations and customer engagement workflows. In this role, you will manage pre-sale workstreams, coordinate cross-functional teams, and ensure every prospect receives a high-quality, professional, and well-organized discovery experience. Your primary goal is to ensure that every engagement follows a clear, structured process from initial contact to final proposal. ## Key Responsibilities: * Customer Engagement Scoring and Prioritization: Evaluate inbound opportunities using established criteria to ensure optimal resource allocation. * Process Governance and Compliance: Ensure that pre-sales and discovery processes are strictly followed across the entire team. * Information Management: Create and maintain structured shared folders for all engagement files, ensuring clear version control and easy access for all stakeholders. * Pre-Sales Team Coordination: Act as the central point for pre-sales activities by scheduling meetings, coordinating between technical and sales teams, and tracking deliverables to ensure deadlines are met. * Risk Identification and Escalation: Identify potential customer, commercial, or technical risks early in the pre-sales phase and escalate them to the Lead with clear context. * Presentation and Proposal Development: Prepare clear, client-ready presentations and proposals while maintaining consistent branding, messaging, and formatting. * Quote and Commercial Support: Assist in preparing quotes, verifying commercial assumptions, and ensuring financial accuracy within proposals. ## Requirements: * Minimum 2+ years of experience in IT services delivery or project management. * Previous experience as a Business Analyst (BA), Project Manager (PM), or Engagement Manager. * Strong understanding of IT services delivery models and outsourcing engagement structures. * Proficient in business English (written and verbal) with excellent professional communication skills. * Superior organizational abilities and project management expertise. * Analytical mindset with the ability to assess client needs and identify appropriate solutions. * Proactive problem-solving skills with a focus on risk management. ## Will be a plus: * Background in Sales or Business Development. * Hands-on experience with project management tools and CRM systems. * Experience managing and preparing formal proposals (RFPs, estimates, high-level presentations). * Familiarity with specialized proposal and presentation software. ## Stages: * Call with Recruiter * Technical Interview * Final Interview with Co-founder ## Our Benefits: * Opportunity to work with international clients; * Paid vacations and sick-leaves, additional days-off, relocation bonus; * Wellness: Medical insurance / sport compensation / health check-up + flu vaccination at your choice; * Education: Regular tech-talks, educational courses, paid certifications, English classes; * Fun: Own football team, budget for team-lunches, branded gifts; * One of the best IT employers in Lviv based on DOU rating. Recruiter [Yuliia Nochovna](http://linkedin.com/in/yulia-nochovna-14703622b) Show more [Apply now >](https://jobicy.com/jobs/143376-client-engagement-manager.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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