# Principal Presales Engineer, Product Specialist – CDP, Martech, AI Remote from[UK](https://jobicy.com/job-region/uk.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Marketing & Sales](https://jobicy.com/categories/marketing.md) Employment type Full Time, Job posted25 Jun 2026Apply before25 Jul 2026Experience level Senior Views / Applies 170 / 10 [About company](https://jobicy.com/company/twilio.md) [Share](#share) About [Twilio](https://jobicy.com/company/twilio.md) Build the future of communications. * [Internet](https://jobicy.com/company-category/internet.md) * 2008 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary Twilio is seeking a Principal Presales Engineer, Product Specialist focusing on CDP, Martech, and AI. This remote role acts as a bridge between complex enterprise accounts and product teams, designing multi-product solutions and influencing product strategy. Responsibilities include technical win architecture, creative solution design, cross-functional education, and thought leadership. Required qualifications include 6+ years of presales experience, 2+ years in CDP/martech, and strong stakeholder collaboration. The role is based in the UK or Ireland. ### Role DNA Job Complexity Easy Hard AI Insight The role requires deep technical expertise in CDP, Martech, and AI, plus advanced presales and stakeholder management skills, making it highly challenging but not the most extreme. ### Salary Analysis Median Market Rate USD180,000US Market USD150k – 220k 0 USD242k AI Insight The salary data was not provided. Based on market standards for a Principal Presales Engineer in CDP/Martech with AI focus, the estimated median is $180,000. This role commands premium compensation due to its specialized nature and strategic importance. ### Key Skills Presales CDP Martech AI Solution Architecture Stakeholder Management Data Engineering Customer Journey Thought Leadership Technical Sales ### Cover Letter Sample Dear Hiring Manager, I am excited to apply for the Principal Presales Engineer, Product Specialist - CDP, Martech, AI position at Twilio. With over 8 years of presales experience and deep expertise in customer data platforms and AI-driven marketing solutions, I have consistently delivered technical wins for complex enterprise accounts. I have a proven track record of bridging product and customer needs, designing multi-product architectures, and influencing product roadmaps based on market insights. At my current role at [Company], I led the technical validation of a CDP solution that increased customer engagement by 30%. I am passionate about mentoring teams and driving thought leadership in the martech space. I am drawn to Twilio's remote-first culture and innovative approach to communications. I look forward to the opportunity to contribute to Twilio's vision and help shape the future of customer experiences. Thank you for your consideration. Sincerely, [Your Name] Copy ### Possible Interview Questions Can you describe a complex multi-product solution you designed and validated for a large enterprise?In my previous role, I led the technical win for a Fortune 500 retailer integrating a CDP with AI-driven personalization. I designed an architecture that unified customer data from multiple sources, implemented real-time decisioning, and integrated with their existing marketing automation. The solution improved campaign ROI by 25%.How do you stay current with trends in CDP, Martech, and AI?I regularly attend industry conferences like MarTech Summit, follow thought leaders on LinkedIn, and participate in beta programs for new technologies. I also lead internal knowledge-sharing sessions and contribute to our product's roadmap based on emerging trends.Describe a time you influenced product strategy based on customer feedback.I identified a pattern where several prospects needed a unified customer profile across channels. I documented the requirements and presented to product management, leading to the development of a new feature that became a key differentiator in our sales cycle.How do you approach mentoring sales and SE teams on value selling?I create enablement sessions focusing on understanding customer pain points and mapping solutions to business outcomes. I also develop playbooks and ride along with teams to provide real-time coaching. For example, I helped a junior SE close a deal by demonstrating how to articulate ROI.What is your experience with data engineering and cloud data warehouses?I have hands-on experience with Snowflake, BigQuery, and Redshift. I've designed data pipelines using ETL tools and worked with data modeling for customer 360 views. In one project, I optimized a data warehouse query performance by 40% through indexing and partitioning. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[ hundreds of thousands of businesses ](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Principal Presales Engineer, Product Specialist – CDP, Martech, AI About the job This position is needed to act as the “bridge” between our most complex enterprise accounts and our Product teams. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy. Responsibilities In this role, you’ll: * Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on Customer Data Platform, AI, and data engineering trends * Architect the Technical Win: Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams * Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design * Educate cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.) * Mentor sales and SE team members on value-selling strategies and complex solution selling * Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and Product Life Cycle processes * Drive Thought Leadership: Proactively contribute to the Specialist Org strategy and the multi-product GTM motion Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Demonstrated ability to lead complex solutions sales cycles, including novel solution scoping, design, and validation * Expert stakeholder collaboration and influencing skills * 6+ years of progressive presales experience, including complex solution architecture * 2+ years of demonstrated expertise in CDP and/or martech related platforms – including data engineering, data modeling, and/or cloud data warehouse * Strong track record of excellent verbal and written communication skills, and driving deal strategy with creative and compelling storytelling * Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform * Confidence influencing and engaging with a highly skilled and experienced audiences including C-level executives Desired: * Experience working in an overlay or specialist presales capacity * Experience collaborating with product on strategy, positioning, and roadmap Location This role will be remote but must be based in the United Kingdom or Ireland Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more [Apply now >](https://jobicy.com/jobs/143378-principal-presales-engineer-product-specialist-cdp-martech-ai.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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