# Senior Product Manager, Customer Integrations Remote from[USA](https://jobicy.com/job-region/usa.md)Salary, yearly, USD 157,000 - 205,000Department [Product & Operations](https://jobicy.com/categories/management.md) Employment type Full Time, Job posted18 Jun 2026Apply before18 Jul 2026Experience level Senior Views / Applies 1290 / 455 [About company](https://jobicy.com/company/clover-health.md) [Share](#share) About [Clover Health](https://jobicy.com/company/clover-health.md) A technology-driven health insurance company focused on improving health outcomes. * [Hospital & Health Care](https://jobicy.com/company-category/hospital-health-care.md) * 2014 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? 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Upgrade to Plus ### AI Summary Counterpart Health is seeking a Senior Product Manager for Customer Integrations to ensure the completeness and reliability of customer data used in clinical workflows and analytics. The role involves direct enterprise customer relationships, building scalable integration infrastructure, and leveraging AI to automate data validation. The ideal candidate has 6-8+ years of product management experience in healthcare data, with deep knowledge of claims, pharmacy, labs, and other data sources. Success is measured by faster integration times, trusted customer partnerships, and proactive data issue resolution. This position offers an opportunity to impact healthcare transformation through data-driven product management. ### Role DNA Job Complexity Easy Hard AI Insight This role requires deep domain expertise in healthcare data, enterprise customer management, and building scalable systems, which are challenging skills to combine. The need to handle multiple concurrent integrations and leverage AI adds complexity, justifying a difficulty of 4. ### Salary Analysis Median Highly Competitive USD181,000US Market USD130k – 220k 0 USD242k AI Insight The offered salary range of $157,000 - $205,000 is competitive for a Senior Product Manager in healthcare technology, with a median of $181,000. The market range for similar roles is $130,000 - $220,000, so the offer is above the market midpoint, reflecting the specialized nature of the role. ### Key Skills Product Management Healthcare Data Integration Platforms Enterprise Customer Relations Clinical Data Operations AI Automation Data Quality Value-Based Care Scalable Infrastructure ### Cover Letter Sample Dear Hiring Manager, I am writing to express my strong interest in the Senior Product Manager, Customer Integrations position at Counterpart Health. With over 8 years of product management experience in healthcare data and integration platforms, I have a proven track record of ensuring data completeness and reliability for clinical workflows. My deep knowledge of claims, pharmacy, labs, and enrollment data, combined with hands-on experience in enterprise customer partnerships, aligns perfectly with the responsibilities outlined in the job description. In my previous role, I led multiple concurrent integration projects, building scalable infrastructure and leveraging AI to automate data validation, which reduced onboarding time by 30%. I am excited about the opportunity to apply these skills at Counterpart Health to drive improved patient outcomes through reliable data. Thank you for considering my application. I look forward to the possibility of contributing to your team. Sincerely, [Your Name] Copy ### Possible Interview Questions Can you describe a time when you had to manage multiple customer integration projects simultaneously? How did you prioritize and ensure each project stayed on track?I once managed three concurrent integrations for different health plans. I prioritized based on contract timelines and data complexity, using a RACI matrix to clarify responsibilities. I held weekly stand-ups with each customer's technical team and used a shared project dashboard to track progress. When one integration faced data quality issues, I reallocated resources from a less critical project to resolve it quickly, ensuring all deadlines were met.How do you ensure that customer data is reliable and fit for clinical use? Can you give an example of a data quality issue you identified and resolved?I establish data quality checks at ingestion, including schema validation and completeness scores. In one instance, we noticed pharmacy claims were missing NDC codes for 10% of records. I worked with the customer's IT team to identify a mapping error in their source system, and we implemented automated alerts to catch similar issues in the future. This reduced data errors by 90%.Describe your experience with healthcare data types like claims, pharmacy, labs, and enrollment. How have you used this knowledge to drive product decisions?I have deep experience with claims (medical and pharmacy), lab results, enrollment files, and provider networks. For example, when building a risk adjustment product, I realized that lab data often lacked LOINC codes, which affected analytics. I advocated for a data normalization layer that mapped lab results to standard codes, improving the accuracy of clinical insights and enabling better provider decision-making.Can you provide an example of how you have used AI or automation to improve data integration processes?At my previous company, I implemented an AI-based data validation tool that automatically flagged anomalies in incoming data, such as unexpected value ranges or missing fields. This reduced manual review time by 40% and caught issues before they impacted downstream users. I also used machine learning to predict integration timelines based on historical data, helping with resource planning.How do you build trust with enterprise customers during data delivery and integration? Can you share a specific example?I focus on transparency and technical depth. For one large health plan, I held bi-weekly technical syncs where we reviewed data quality metrics together. When we discovered a mismatch in member IDs, I worked alongside their team to trace the issue to a legacy system. By jointly solving the problem and documenting the solution, we built a strong partnership, and they later became a reference account. At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved outcomes at lower cost through early diagnosis and longitudinal care management of chronic conditions. We are looking for a Senior Product Manager to own Customer Integrations. You are accountable for ensuring that the data our customers provide is complete, reliable, and continuously useful for the clinical workflows, analytics, and provider-facing tools built on top of it. You will work directly with customer data and technical teams as their primary counterpart at CPH, and you will build the integration infrastructure that lets us scale as our customer base grows. You are accountable for whether the data actually works for products, for providers, and for customers, and for recognizing when it does not. As a Senior Product Manager of Customer Integrations, you will: * Customer data completeness and reliability across markets. Claims, pharmacy, labs, enrollment, provider alignment, and clinical data should be fit for purpose in every market we operate in. You are accountable for that outcome across the full lifecycle, from initial onboarding through ongoing data health. * Direct enterprise customer relationships for data delivery. You work directly with customer data and technical teams, driving execution, resolving quality issues, and building the kind of trust that comes from deep technical engagement. You balance hands-on partnership with standard approaches that work across the customer base. * Integration infrastructure that compounds. Every integration you run should make the next one faster. You will build playbooks, standard data expectations, reusable patterns, and monitoring frameworks that make onboarding predictable and scalable, leveraging AI to automate validation and reduce manual effort as the customer base grows. * Concurrent execution across customers. You will manage multiple customer integrations in parallel, making prioritization decisions and maintaining momentum across a growing portfolio. * Downstream accountability. You work closely with data management, engineering, analytics, and clinical product teams to close the gap between data arriving and data being useful for the workflows that depend on it. * AI-augmented data operations. You will leverage AI to accelerate everything, from investigating data to triaging quality issues. You build AI first repeatable patterns that scale to a growing number of customers and data sources. Success in this role looks like: * Time from customer contract to high-confidence data readiness compresses as integration infrastructure matures. * Enterprise customers view you as a trusted technical partner who understands their data, their constraints, and how to move forward together. * Clinical product, analytics, and operations teams build confidently on the data your integrations deliver. * Every new customer integration is faster than the last because of the systems, patterns, and monitoring you have built. * Data issues are identified and resolved before they surface in product behavior or customer feedback. You should get in touch if: * You have 6-8+ years of product management experience owning outcomes in healthcare data, integration platforms, or clinical data operations. * You have deep working knowledge of healthcare data: claims, pharmacy, labs, enrollment, provider networks, and medical records. You understand how these sources behave operationally and where they commonly fall short. * You have experience working directly with enterprise customers or partners on data delivery, quality, and technical coordination. * You have experience in health-tech involving payer, provider, or value-based care data operations. * You have managed multiple concurrent integration efforts and can keep a growing portfolio moving. * You build infrastructure that scales. You think in terms of patterns and systems. * You see AI as essential to data operations, not optional, and you have experience using it to investigate, validate, and scale work that would otherwise require manual effort. * You thrive in an empowered product organization and can drive a roadmap with limited direction. Benefits Overview: * Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. * Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. * Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. * Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: * Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities * Reimbursement for office setup expenses * Monthly cell phone & internet stipend * Remote-first culture, enabling collaboration with global teams * Paid parental leave for all new parents * And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians’ workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an[E-Verify](https://e-verify.uscis.gov/esp/media/resourcesContents/E-Verify_Participation_Poster.pdf) company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is:$157,000—$205,000 USD Show more [Apply now >](https://jobicy.com/jobs/143986-senior-product-manager-customer-integrations.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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