# Outbound Business Development Manager Remote from[EMEA](https://jobicy.com/job-region/emea.md)Salary, yearly, USD 32,095 - 97,095Department [Business Development](https://jobicy.com/categories/business.md) Employment type Full Time, Job posted18 Jun 2026Apply before18 Jul 2026Experience level Midweight Views / Applies 1663 / 440 [About company](https://jobicy.com/company/customer-io.md) [Share](#share) About [Customer.io](https://jobicy.com/company/customer-io.md) Send better messages. * [Computer Software](https://jobicy.com/company-category/software.md) * 2012 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary Customer.io is seeking an Outbound Business Development Manager to proactively engage potential customers via cold calls, emails, and social media. The role involves researching target accounts, qualifying leads, scheduling meetings, and collaborating with marketing and sales teams. Ideal candidates are curious, resilient, and have strong communication and organizational skills. The company offers a competitive compensation package including a base salary plus variable pay, comprehensive benefits, and a supportive remote work environment. ### Role DNA Job Complexity Easy Hard AI Insight The role requires 1-2 years of experience and emphasizes soft skills like curiosity and resilience, making it accessible for entry-level candidates. The job is challenging due to target-driven nature but not technically complex. ### Salary Analysis Median Market Rate USD64,595US Market USD40k – 90k 0 USD99k AI Insight The offered total compensation of $97,095 OTE is above the market median for BDR roles, which typically range from $40,000 to $90,000. The base salary of $65,000 is competitive, and the variable component provides strong earning potential. ### Key Skills Outbound Sales Lead Generation Cold Calling CRM Salesforce HubSpot SaaS B2B Sales Communication Resilience ### Cover Letter Sample Dear Hiring Team, I am excited to apply for the Outbound Business Development Manager position at Customer.io. With a strong background in outbound sales and a passion for connecting with people, I am confident in my ability to drive pipeline growth and contribute to your team's success. In my previous role at a SaaS company, I consistently exceeded lead generation targets by leveraging research tools and personalized outreach strategies. My resilience and organizational skills enable me to manage multiple priorities effectively while maintaining a high level of customer engagement. I am particularly drawn to Customer.io's focus on curiosity and collaboration. I thrive in environments where continuous learning and feedback are encouraged, and I am eager to bring my experience in CRM tools and sales methodologies to your team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to Customer.io's growth. Sincerely, [Your Name] Copy ### Possible Interview Questions How do you handle rejection in outbound sales?I view rejection as a learning opportunity. I analyze each interaction to identify areas for improvement, such as refining my pitch or targeting better prospects. I stay motivated by focusing on long-term goals and celebrating small wins.Describe a time you successfully qualified a lead from a cold outreach.At my previous job, I researched a target company's pain points and tailored my email to address their specific needs. The prospect responded positively, and after a call, I qualified them as a high-intent lead, which resulted in a closed deal worth $50k.How do you prioritize your daily outreach activities?I use a combination of CRM data and account scoring to focus on high-value prospects. I allocate time blocks for research, outreach, and follow-ups, ensuring that I balance volume with personalized engagement.What tools or methods do you use to research target accounts?I leverage LinkedIn Sales Navigator, ZoomInfo, and company websites to gather insights on decision-makers, company news, and potential pain points. I also use CRM history to understand past interactions.How do you collaborate with marketing to improve lead generation?I regularly share feedback from prospect interactions with the marketing team, highlighting which messaging resonates and which channels are most effective. This helps refine campaigns and target lists for better alignment. ## About [Customer.io](http://customer.io/) Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. [Customer.io](http://Customer.io) powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. ## About the role Hi, I’m Rebekah Fellinger, Senior BDR Manager here at [Customer.io](http://Customer.io), and I’m thrilled to be expanding. We’re looking for an Outbound BDR to join our team and help us connect with potential customers. As an Outbound BDR, you’ll be at the forefront of our outreach efforts — proactively identifying and engaging potential customers, researching target accounts, initiating conversations, and qualifying leads for our Account Executives. You’ll collaborate closely with both marketing and sales to make sure our outreach strategies are effective and building a strong pipeline. We don’t expect you to be an expert from day one. What matters most is your curiosity, your passion for connecting with people, and your commitment to driving new business growth. Our team will support you as you learn and develop in your role. ## What we value * Curiosity — you’re always looking for ways to improve and learn * Clear communication — you can articulate ideas concisely and compellingly * Resilience — you stay motivated and bounce back from rejection * Organization — you manage multiple priorities without dropping the ball * Collaboration — you thrive working across teams and welcome feedback * Drive — you’re self-motivated, target-oriented, and hungry to grow ## What you’ll do * Research and identify target accounts using various tools and resources, building a robust prospect list * Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs * Qualify leads based on business fit, timing, and readiness to speak with an Account Executive * Schedule high-quality meetings between interested decision-makers and our sales team * Maintain accurate records of prospect interactions and pipeline status in our CRM * Collaborate with marketing to refine outreach strategies and improve lead generation processes * Nurture relationships with prospects who are interested but not yet ready to engage fully * Regularly update your manager and team on outreach activity and progress toward goals ## What we’re looking for * Strong communication skills and genuine enjoyment connecting with new people * Resilience with rejection and the self-motivation to keep pushing toward targets * Excellent organization and ability to manage multiple priorities with attention to detail * Familiarity with CRM tools like Salesforce or HubSpot * A proven track record in lead generation and outreach * Ability to work independently in a fast-paced, target-driven environment Preferred: * 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech * Prior outbound sales experience at a SaaS company * Familiarity with sales methodologies and lead generation strategies * Business Proficient Language: French * Willingness to travel for team events (approximately 1-2x per quarter) ## Compensation & Benefits We believe in transparency. Compensation for this role is $65,000 base + $32,095 variable = $97,095 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. [See full benefits here →](https://customer.io/careers#:~:text=our%20collective%20success.-,BENEFITS,-Our%C2%A0) ## Our Process No gotchas, no trick questions – just a clear, human process designed to help both of us make an informed decision. * 30-minute video call with a Recruiter * 30-minute video call with the Hiring Manager * Take Home Assignment * 45-minute Assignment Review Call with two Managers All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. [Customer.io](http://Customer.io) recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official [Customer.io](http://customer.io/) letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [jobs@customer.io](mailto:jobs@customer.io). ## Join us! Check out our [careers page](https://customer.io/careers/) for more information about why you should [come work with us!](https://customer.io/about/) We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now. Show more [Apply now >](https://jobicy.com/jobs/144082-outbound-business-development-manager.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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