# SaaS Renewal Representative (French/English Speaker) Remote from[UK](https://jobicy.com/job-region/uk.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Customer Success](https://jobicy.com/categories/supporting.md) Employment type Full Time, Job posted18 Jun 2026Apply before18 Jul 2026Experience level Senior Views / Applies 1614 / 206 [About company](https://jobicy.com/company/commvault.md) [Share](#share) About [Commvault](https://jobicy.com/company/commvault.md) Protect. Manage. Access. Anywhere. * [Computer Software](https://jobicy.com/company-category/software.md) * 1996 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary Commvault is hiring a SaaS Renewal Representative for its hybrid SaaS and subscription renewals team. The role involves managing a portfolio of renewals, proactively engaging customers, and driving upsell and cross-sell opportunities. The ideal candidate has 4-6 years of experience in renewals or inside sales, is fluent in French and English, and is skilled in Salesforce and pipeline management. This position is critical for customer retention and revenue growth in a fast-paced, cross-functional environment. ### Role DNA Job Complexity Easy Hard AI Insight The role requires a moderate level of expertise in renewals and sales, with specific language requirements and technical knowledge, but it is not an entry-level or highly senior position. ### Salary Analysis Median Highly Competitive $75,000US Market $55k – 95k 0 $105k AI Insight No salary was provided in the job listing. Based on market data for SaaS Renewal Representatives in the US, the typical salary range is $55,000 to $95,000, with a median of $75,000. This role's compensation is likely competitive within that range, especially considering the language requirements may command a premium. ### Key Skills SaaS Renewals Inside Sales Customer Retention Salesforce CRM Pipeline Management French Language English Language Consultative Selling Upselling Cross-functional Collaboration ### Cover Letter Sample Dear Hiring Manager, I am writing to express my interest in the SaaS Renewal Representative position at Commvault. With over 5 years of experience in renewals and inside sales, I have a proven track record of driving on-time renewals and expanding customer relationships. My fluency in French and English, combined with my expertise in Salesforce and pipeline management, makes me a strong fit for this role. In my previous role, I successfully managed a portfolio of SaaS renewals, achieving a 95% renewal rate while identifying upsell opportunities that increased revenue by 20%. I am adept at consultative selling and cross-functional collaboration, which aligns with Commvault's focus on customer retention and growth. I am excited about the opportunity to contribute to Commvault's mission of cyber resilience and would welcome the chance to discuss how my skills can support your team. Thank you for your consideration. Sincerely, [Your Name] Copy ### Possible Interview Questions How do you prioritize and manage a portfolio of renewal contracts to ensure on-time renewals?I use a combination of Salesforce dashboards and regular pipeline reviews to track renewal dates and customer engagement. I prioritize based on contract value and risk of churn, reaching out to high-value or at-risk accounts early. I also set reminders and follow a structured cadence of communication to ensure no renewal is missed.Describe a time you identified and closed an upsell opportunity during a renewal conversation.In my previous role, I noticed a customer was using only 60% of their subscription capacity. During the renewal discussion, I highlighted how upgrading to a higher tier would provide additional features they needed and save costs compared to buying separately. I presented a business case, and the customer agreed to a multi-year upgrade, increasing ARR by 15%.How do you handle a customer who is hesitant to renew due to budget constraints?I first seek to understand their specific concerns and budget limitations. Then, I explore options such as flexible payment terms, multi-year discounts, or adjusting the scope of services. I also involve the customer success team to demonstrate value and ROI from the current subscription, reinforcing the benefits of renewal.Can you give an example of how you collaborated with an Account Executive or Customer Success Manager to close a renewal?I worked with an AE on a large enterprise account where the customer was considering a competitor. I coordinated with the AE to schedule a joint call where we presented a tailored renewal proposal, including new features and dedicated support. The AE handled the relationship, while I focused on pricing and contract terms, resulting in a three-year renewal.How do you maintain accurate pipeline and forecast data in Salesforce?I update Salesforce daily with opportunity stages, close dates, and probability percentages. I regularly audit my pipeline to remove stale opportunities and adjust forecasts based on recent customer interactions. I also participate in weekly forecast calls to review and align with management expectations. Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: * Commvault does not conduct interviews by email or text. * We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at [wwrecruitingteam@commvault.com](mailto:wwrecruitingteam@commvault.com) About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. The Opportunity: Commvault has an outstanding career opportunity for a Hybrid SaaS & Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion. What you’ll do: The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities. The SaaS Renewals Representative partners closely with cross-functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of SaaS and Subscription sales, forecasting, and pipeline management. How you will make your mark: * Manage a portfolio of SaaS and some “Hybrid” SaaS/Software renewals, driving on-time renewals and expansion * Proactively engage customers to scope environments and present renewal and multi-year subscription options * Identify, position, and close upsell and cross-sell opportunities as part of the renewal motion * Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools * Partner with Account Executives, Customer Success Managers, and cross-functional teams to execute renewals and resolve issues * Communicate effectively with customers and partners to advance deals, address concerns, and drive decisions * Navigate and de-escalate customer issues by establishing clear next steps, owners, and timelines * Demonstrate strong follow-up and accountability to ensure deal progression and customer satisfaction * Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections * Maintain strong working knowledge of Commvault products, pricing, and processes Who you are: * 4-6 years renewals or inside sales· 4–6 years of experience in renewals, inside sales, or a related customer-facing sales role * Strong communication skills with the ability to engage customers in a consultative manner * Excellent French and English language skills both written and verbal to C1/C2 proficiency is required. An additional European language in German would be beneficial but not essential. * Proven ability to manage multiple opportunities and priorities simultaneously * Results-driven mindset with the ability to identify and execute expansion opportunities * Experience using Salesforce CRM and sales enablement tools * Strong organizational skills with high attention to detail * Ability to operate effectively in a cross-functional, team-oriented environment * Familiarity with SaaS and subscription-based sales motions, forecasting, and pipeline management * Exposure to sales methodologies such as MEDDPICC and Command of the Message Skills that can set you apart: * SaaS and Subscription Renewals or sales experience gained within cyber security or SaaS * Upsell and/or cross sell, expansion experience You’ll love working here because: * Opportunity to join employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, opportunity to join our Community ERGs * Generous global benefits How we’re working…Remote: As we continue to embrace the flexibility of both remote and in-office work, we expect the successful applicant to work from home and as well as attend offsite meetings, events, partner sites as and when is necessary. This approach allows us to maintain a sense of collaboration and community while also benefiting from the advantages of remote work. All applicants must live and work in country. Please apply using an English Resume for consideration. #LI-SS1 #LI-REMOTE Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [accommodations@commvault.com](mailto:accommodations@commvault.com) For any inquiries not related to an accommodation please reach out to [wwrecruitingteam@commvault.com](mailto:wwrecruitingteam@commvault.com). [Commvault’s Privacy Policy](https://www.commvault.com/privacy-policy) Show more [Apply now >](https://jobicy.com/jobs/144090-saas-renewal-representative-french-english-speaker.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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