# Associate Contract Manager, Scaled – Canada (French Speaking) Remote from[Canada](https://jobicy.com/job-region/canada.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Legal & Compliance](https://jobicy.com/categories/legal.md) Employment type Full Time, Job posted9 Jun 2026Apply before9 Jul 2026Experience level Midweight Views / Applies 1594 / 111 [About company](https://jobicy.com/company/hubspot.md) [Share](#share) About [HubSpot](https://jobicy.com/company/hubspot.md) The easy-to-use CRM to scale your business. * [Computer Software](https://jobicy.com/company-category/software.md) * 2006 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary HubSpot is hiring an Associate Contract Manager for its Scaled customer segment in Canada, requiring French fluency. The role involves managing high-volume renewals, identifying customer risks, and leading commercial conversations. The ideal candidate has 1-3 years of experience in customer success or contract management and thrives in a fast-paced, digital-first environment. This position reports to the Contract Management team and collaborates with support, sales, and other GTM teams. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight This role requires balancing high-volume contract management with consultative customer engagement, risk identification, and negotiation, which is moderately challenging for an associate level. ### Salary Analysis Median Highly Competitive $75,000US Market $55k – 95k 0 $105k AI Insight The salary range was not provided in the listing. Based on market data for similar associate contract manager roles at tech companies in the US, the estimated median salary is $75,000. This role's compensation may vary based on location and experience. ### Core Skills Required [Contract Management](https://jobicy.com/jobs?search_keywords=Contract+Management.md) [Customer Success](https://jobicy.com/jobs?search_keywords=Customer+Success.md) [Renewals](https://jobicy.com/jobs?search_keywords=Renewals.md) [Negotiation](https://jobicy.com/jobs?search_keywords=Negotiation.md) [Risk Identification](https://jobicy.com/jobs?search_keywords=Risk+Identification.md) [French Language](https://jobicy.com/jobs?search_keywords=French+Language.md) [CRM](https://jobicy.com/jobs?search_keywords=CRM.md) [SaaS](https://jobicy.com/jobs?search_keywords=SaaS.md) [Communication](https://jobicy.com/jobs?search_keywords=Communication.md) [Account Management](https://jobicy.com/jobs?search_keywords=Account+Management.md) ### Cover Letter Sample Dear Hiring Manager, I am excited to apply for the Associate Contract Manager position at HubSpot. With 2 years of experience in customer success and contract management at a SaaS company, I have developed strong skills in risk identification, renewal negotiations, and customer engagement. I am fluent in Quebec French and comfortable leading conversations in both languages. I thrive in fast-paced, high-volume environments and am adept at using CRM tools to manage customer health signals. I am passionate about helping customers realize value and look forward to contributing to HubSpot's mission. Thank you for your consideration. Sincerely, [Your Name] Copy ### Sample Interview Questions How do you identify customer health risks in a scaled customer segment?I monitor usage metrics, adoption rates, and support tickets to spot early signs of churn. Then I proactively reach out to understand their challenges and provide solutions.Describe a time you managed a difficult renewal negotiation.I had a customer who was unhappy with pricing. I listened to their concerns, highlighted the value they were getting, and offered a slightly adjusted payment term that met their budget while retaining the contract.How do you prioritize your book of business in a high-volume environment?I use risk scores and renewal dates to segment accounts. High-risk or approaching renewal get immediate attention, while lower-risk accounts are nurtured with automated touchpoints.Explain how you would coach a customer to improve product adoption.I would analyze their usage data, identify underutilized features, then schedule a training session to demonstrate how those features align with their business goals.How do you handle collaborating with multiple teams like Sales and Support?I maintain clear communication via shared tools and regular syncs. I escalate issues promptly and ensure I follow up until resolution, keeping everyone aligned on customer needs. Our mission at HubSpot is to help millions of organizations grow better. As a Scaled Contract Manager, you’ll play a critical role in protecting retention and driving successful renewals across HubSpot’s scaled customer segment. You’ll manage a high-volume book of business, identifying customer risk early, guiding customers through renewal conversations, and ensuring contract accuracy from start to finish. This role blends consultative customer engagement with contract and commercial ownership in a fast-paced, digital-first environment. ## What You’ll Do * Identify customer health risks across your install base, with a focus on usage, adoption, and friction in the customer journey * Own the renewal lifecycle from early risk identification through contract execution, ensuring clarity, accuracy, and timeliness * Lead renewal and commercial conversations, including negotiation and documentation of outcomes * Engage customers through email, phone, and virtual meetings with clear, outcome-focused communication * Help customers understand how HubSpot usage, configuration, and contract terms align to their business goals * Diagnose customer challenges and provide structured, actionable recommendations to improve adoption and value realization * Partner with Support, Sales, Quote-to-Cash (QTC), and GTM teams to escalate issues and close the loop on resolutions * Leverage HubSpot tools, systems, and AI-enabled workflows to manage a high-volume book efficiently * Maintain accurate customer health signals, engagement history, and renewal readiness data in HubSpot systems ## What You’ll Bring ## Required Qualifications * Fluent in Quebec French * 1–3 years of experience in Customer Success, Contract Management, Account Management, or another customer-facing SaaS role * Comfort leading customer conversations involving renewals, negotiation, or complex topics * Ability to diagnose customer goals and challenges and provide clear, structured recommendations * Strong written and verbal communication skills, especially in renewal and contract-related discussions * Ability to manage multiple customer engagements in a high-volume, fast-paced environment * Comfort interpreting usage, adoption, and customer health metrics to guide prioritization * Ability to learn software quickly and coach customers toward effective product adoption ## Nice-to-Have Qualifications * Prior experience owning renewals or commercial conversations * Familiarity with scaled customer success or usage-based risk models * Exposure to inbound marketing, sales, or business operations concepts * Experience working with CRM-driven workflows or automation We know the [confidence gap](https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and[impostor syndrome](https://blog.hubspot.com/marketing/impostor-syndrome-tips) can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us [using this form](https://form.asana.com/?k=Xr9-j19kRaY5T5NjIeyx4Q&d=8587152060687). At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page [here](https://www.hubspot.com/careers/diversity). India Applicants: link to HubSpot India’s equal opportunity policy [here](https://drive.google.com/file/d/1fTZ0ht2chl1WRI7Tgrbzh9ytZUhL2jG9/view?__hstc=20629287.8bedd818fefb24c6303ec98fcf9dcfff.1724281309795.1724281309795.1724281309795.1&__hssc=20629287.1.1724281309796&__hsfp=1818362978). About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company[where people can do their best work](https://www.hubspot.com/careers/hybrid-work). We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: * [HubSpot Careers](https://www.hubspot.com/careers) * [Life at HubSpot on Instagram](https://www.instagram.com/lifeathubspot) HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found [here](https://www.hubspot.com/careers/hiring-ai). By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s [Recruiting Privacy Notice](https://legal.hubspot.com/recruiting-privacy-notice) for details on data processing and your rights. Show more [Apply now >](https://jobicy.com/jobs/145858-associate-contract-manager-scaled-canada-french-speaking.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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