Associate Manager, Strategy and Operations, Fraud

Remote from
USA flag
USA
Salary, yearly, USD
105,400 - 155,000
Employment type
Full Time,
Job posted
Apply before
9 Jul 2026
Experience level
Midweight
Views / Applies
35 / 9

About DoorDash

To grow and empower local economies by connecting people with the best of their neighborhoods.

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

DoorDash is seeking an Associate Manager for its Strategy and Operations team to focus on fraud prevention and growth acceleration. The role involves analyzing fraud vectors, running experiments, and collaborating with product, engineering, and analytics teams. The ideal candidate has 4+ years of experience in management consulting, strategy, or analytics, with strong SQL and Excel skills. This position offers a balance between user experience and fraud mitigation, requiring data-driven decision-making and cross-functional leadership. The role is based in the US and includes a competitive compensation package with equity and benefits.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The role requires strategic thinking, complex problem-solving, and cross-functional coordination, making it challenging. The need to balance user experience with fraud prevention adds complexity.

Salary Analysis

Median Highly Competitive
USD130,200
US Market
USD90k – 170k
0 USD187k
AI Insight The offered salary range of $105,400-$155,000 is competitive for an Associate Manager level in strategy and operations at a tech company. The median of $130,200 is aligned with industry standards for similar roles in the US, especially considering DoorDash's equity and benefits package.

Key Skills

Strategy Operations Fraud Analysis Data Analysis SQL Cross-functional Collaboration Management Consulting Problem-solving Growth Strategy Analytics

Dear Hiring Manager,

I am excited to apply for the Associate Manager, Strategy and Operations, Fraud position at DoorDash. With over 4 years of experience in management consulting and data analytics, I have a proven track record of using data-driven insights to drive strategic decisions and operational improvements. My proficiency in SQL and Excel, combined with my ability to lead cross-functional projects, makes me well-suited to tackle DoorDash's fraud challenges while enhancing user experience.

At my previous role, I successfully implemented fraud detection strategies that reduced losses by 20% while maintaining growth. I thrive in fast-paced environments and am passionate about leveraging analytics to balance security with seamless user interactions. I am eager to bring my problem-solving skills and collaborative approach to the DoorDash team.

Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to DoorDash's mission of empowering local economies.

Sincerely,
[Your Name]

Can you describe a time when you used data to identify a fraud trend and implemented a solution?
In my previous role, I analyzed transaction data and identified a pattern of fraudulent activity targeting a specific user segment. I built a SQL query to flag suspicious transactions and collaborated with the engineering team to implement real-time rules. This reduced fraud losses by 15% within three months.
How would you approach balancing fraud prevention with a seamless user experience?
I would start by segmenting users based on risk profiles, applying stricter measures to high-risk accounts while minimizing friction for low-risk users. I'd run A/B tests to measure the impact on both fraud rates and user satisfaction, iterating based on data.
Describe a time you led a cross-functional project. How did you ensure alignment?
I led a project to launch a new fraud detection tool involving product, engineering, and analytics. I held weekly syncs, created a shared dashboard for progress, and facilitated decision-making by presenting data. This kept all teams aligned and we launched on schedule.
What strategies have you used to influence stakeholders without direct authority?
I focus on building relationships and using data to tell a compelling story. I identify key stakeholders' priorities and frame proposals in terms of their impact on those goals. I also seek early buy-in by involving them in the problem-solving process.
How do you stay updated on fraud trends and technologies?
I follow industry blogs like Krebs on Security, attend webinars, and participate in fraud-focused communities. I also enjoy experimenting with new analytics tools and methodologies to stay ahead of emerging threats.

About the Team

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud, accelerate growth, and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals to prevent fraud and accelerate growth. You’ll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you’ll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

About the Role

You are a data-driven, truth-seeking, and strategic operator. You combine business context and analytics to tackle complex problems and implement tailored solutions, while bringing others along in your thinking. Sounds like you? Read on…

You’re excited about this opportunity because you will…

  • Have a chance to define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact to DoorDash
  • Analyze fraud vectors across DoorDash’s platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users
  • Influence and engage across the company – partner with the product, engineering, and analytics, and cross-functional teams to establish goals and build strategic programs
  • Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

We’re excited about you because you have…

  • 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred
  • Experience leading large projects, hitting goals, and succeeding in a team environment
  • Proven problem-solving and analytical skills; proficiency in SQL and Excel are required
  • Bachelor degree required

We expect this position to be filled by 8/7/2026.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$105,400—$155,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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