# Credit Risk Manager, Flex Originations

Remote from[UK](https://jobicy.com/job-region/uk.md)Salary, yearly, GBP 130,000Department  [Finance & Accounting](https://jobicy.com/categories/accounting-finance.md) Employment type Full Time, Job posted10 Jun 2026Apply before10 Jul 2026Experience level  Midweight
Views / Applies 2556 / 741 [About company](https://jobicy.com/company/monzo.md) [Share](#share)

About [Monzo](https://jobicy.com/company/monzo.md)

Your New Favourite Bank

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Actively Hiring  Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance.       Tailor Resume Check Job Fit Cover Letter

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###  AI Summary

This is a Credit Risk Manager role at Monzo, focusing on the Flex credit card product. The position involves driving distribution strategy, optimizing customer journeys, shaping product pricing, and leading a team of analysts. It requires strong analytical skills, experience in credit risk, and cross-functional collaboration within a fast-paced fintech environment. The role is based in London or remote UK, with a competitive salary package including incentives.

### Role DNA

Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative

AI Insight The role requires strategic thinking in credit risk, economic modeling, and team leadership, which adds complexity. The fast-paced fintech setting and need for cross-functional collaboration further increase the difficulty.

### Salary Analysis

Median  Highly Competitive  GBP115,000UK Market GBP90k – 140k 0 GBP154k      AI Insight The offered salary range of £100,000 to £130,000 aligns well with the UK market for Credit Risk Managers in fintech. Considering the bonus and incentives, it is competitive.

### Core Skills Required

[Credit Risk](https://jobicy.com/jobs?search_keywords=Credit+Risk.md) [Risk Management](https://jobicy.com/jobs?search_keywords=Risk+Management.md) [Data Analysis](https://jobicy.com/jobs?search_keywords=Data+Analysis.md) [Financial Modeling](https://jobicy.com/jobs?search_keywords=Financial+Modeling.md) [Leadership](https://jobicy.com/jobs?search_keywords=Leadership.md) [Product Strategy](https://jobicy.com/jobs?search_keywords=Product+Strategy.md) [Cross-functional Collaboration](https://jobicy.com/jobs?search_keywords=Crossfunctional+Collaboration.md) [Machine Learning](https://jobicy.com/jobs?search_keywords=Machine+Learning.md) [Underwriting](https://jobicy.com/jobs?search_keywords=Underwriting.md) [Agile](https://jobicy.com/jobs?search_keywords=Agile.md)

### Cover Letter Sample

Dear Hiring Team,

I am writing to express my strong interest in the Credit Risk Manager, Flex Originations role at Monzo. With over X years of experience in credit risk management within the financial services sector, I have developed a deep expertise in developing credit strategies, optimizing underwriting processes, and leading data-driven teams. My background includes implementing NPV models and collaborating cross-functionally to drive product growth while managing risk effectively.

I am particularly drawn to Monzo's mission to make money work for everyone and its innovative approach to lending. I thrive in fast-paced environments and am excited about the opportunity to contribute to the expansion of Flex's market presence through strategic credit frameworks. I look forward to the possibility of joining your team.

Copy

### Sample Interview Questions

Can you describe a time when you designed and implemented a credit risk strategy that significantly improved portfolio performance?In my previous role, I led the development of a new underwriting model for a credit card product. By incorporating alternative data sources and real-time decisioning, we reduced default rates by 15% while maintaining approval rates. This required collaboration with data science and product teams to ensure seamless integration.How do you approach balancing risk management with customer experience in a fast-growing fintech environment?I believe in using data to find the optimal balance. For example, by implementing step-up credit limits based on positive payment behavior, we can reward good customers while mitigating risk. I also focus on frictionless application processes that still gather necessary information through intelligent questioning.Could you explain how you would handle the credit risk aspects of launching a new acquisition channel?First, I would conduct a thorough analysis of the channel's customer demographics and risk profile using historical data or proxies. Then, I'd design a tailored underwriting strategy with specific cutoffs and monitoring metrics. I'd also set up A/B tests to validate performance before full rollout, ensuring we can intervene quickly if needed.Tell me about a time you led a team through a significant change or growth period.When my previous team doubled in size over six months, I prioritized establishing clear processes and mentorship. I set up weekly knowledge-sharing sessions and defined career progression paths. This helped maintain high productivity and morale, and we successfully launched three new risk initiatives on time.How do you stay current with regulatory changes and industry best practices in credit risk?I regularly attend industry webinars and follow regulatory bodies like the FCA. I also participate in credit risk forums and read publications from the Risk Management Association. Additionally, I encourage my team to share learnings from conferences and training sessions.  🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products – we want to solve problems and change lives through Monzo ❤️

📍London or Remote (UK) | 💰£100,000 – £130,000 + Incentive Awards tied to your performance + [ Benefits](https://monzo.com/careers/) |[Data Team, Borrowing ](https://monzo.com/blog/how-each-role-in-borrowing-data-allows-us-to-think-big-and-innovate)

About the team:

Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

With our Flex product we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is growing rapidly and we’re expanding into new markets and distribution channels. We’re looking for a highly strategic Credit Risk Manager to spearhead the credit, pricing and distribution strategies for our next phase of Flex market expansion. You will lead a growing team of analysts focused on unlocking new customer acquisition channels, optimising real time decisioning journeys and scaling our credit card proposition safely.

Our credit teams are part of our Data Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses.

Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way.

Your day-to-day:

* Drive Distribution Strategy: Develop and execute the credit risk frameworks for new and expanding acquisition channels, including aggregator sites, paid marketing and referral networks.
* Optimise the Customer Journey: Design, test, and deploy sophisticated underwriting and real-time decisioning strategies that balance a seamless, low-friction customer onboarding experience with robust risk management.
* Shape Product & Pricing Economics: Own the risk architecture for complex commercial propositions, evaluating the risk-reward profiles of promotional 0% offers, introductory features, and dynamic pricing structures.
* Champion Economic Modelling: Oversee or partner closely on credit risk valuations (including NPV modelling and affordability strategies) to ensure our underwriting decisions are grounded in highly optimized lending economics.
* Lead and Scale a High-Performing Team: Hire and develop a lean team of elite analysts as we expand, fostering a culture of technical excellence, accountability and commercial impact.
* Cross-Functional Collaboration: Act as the primary credit risk partner to a cross-functional squad, working with people from product, marketing, design, engineering, fraud, machine learning and the wider Flex credit ecosystem.
* Executive Visibility: Own performance tracking and monthly monitoring for new origination streams, translating complex credit data into clear, actionable insights for senior leadership up to executive level.

How we work:

Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles.

We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most.

Work the way that works for you at Monzo! 💼

You should apply if:

What we’re doing here at Monzo excites you!

* You are a commercial, strategic credit leader with extensive experience in unsecured lending—ideally with a background in credit cards.
* You understand lending economics inside out, including experience with risk-based pricing, promotional lending constructs and underwriting strategies.
* You have a track record of driving growth through varied distribution networks (e.g., aggregators or digital marketing channels) and appreciate the unique risk profiles they carry.
* You are an exceptional stakeholder manager who thrives when collaborating across diverse disciplines, seamlessly aligning Product, Marketing, Fraud, and Machine Learning teams behind a unified goal.
* You have a track record of leading and developing analytical talent, and you are excited by the prospect of building and scaling a small, high-impact team.
* You have strong analytical and data capabilities backed up by technical coding skills (SQL is a must-have; Python and Looker experience is a plus).
* You are highly motivated by fast-paced, “zero-to-one” environments—you enjoy navigating ambiguity, designing frameworks from scratch, and shipping meaningful changes to millions of customers.

The Interview Process:

Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!

* Recruiter call
* Initial call with the hiring manager
* Final loop of interviews meeting key stakeholders

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com

What’s in it for you:

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits[here](https://monzo.com/careers/)

#LI-COD #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊

Show more

[Apply now >](https://jobicy.com/jobs/145954-credit-risk-manager-flex-originations.md)

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