# Director, Digital Technologies and Services, University Libraries Remote from[USA](https://jobicy.com/job-region/usa.md)Salary, yearly, USD 95,000 - 115,000Department [Education & E-learning](https://jobicy.com/categories/education.md) Employment type Full Time, Job posted12 Jun 2026Apply before12 Jul 2026Experience level Director Views / Applies 1296 / 94 [About company](https://jobicy.com/company/george-mason-university.md) [Share](#share) About [George Mason University](https://jobicy.com/company/george-mason-university.md) George Mason University is a vibrant, innovative institution with a strong commitment to academic excellence, research, and public service. * [Higher Education](https://jobicy.com/company-category/higher-education.md) * 1972 Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. 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Upgrade to Plus ### AI Summary This is a Director-level role at George Mason University Libraries, responsible for leading the Digital Technologies and Services (DTS) unit. The position manages library technology infrastructure, including the Alma/Primo systems, web services, desktop support, and IT strategy. The director oversees a team of faculty and staff, collaborating across the libraries to meet user needs. The role is hybrid eligible and offers a salary range of $95,000 to $115,000. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The role requires strategic leadership, technical expertise, and cross-functional collaboration, making it quite challenging. However, similar director roles often involve high-level oversight rather than hands-on tasks, so difficulty is rated 4 out of 5. ### Salary Analysis Median Market Rate USD105,000US Market USD90k – 150k 0 USD165k AI Insight The offered salary of $95,000-$115,000 is competitive for a director-level library technology role in the Washington DC metro area. The median of $105,000 falls slightly below the national market range for similar positions, but the university's comprehensive benefits package and hybrid work option add value. ### Core Skills Required [Library Technology](https://jobicy.com/jobs?search_keywords=Library+Technology.md) [Alma/Primo](https://jobicy.com/jobs?search_keywords=AlmaPrimo.md) [IT Infrastructure Management](https://jobicy.com/jobs?search_keywords=IT+Infrastructure+Management.md) [Strategic Planning](https://jobicy.com/jobs?search_keywords=Strategic+Planning.md) [Team Leadership](https://jobicy.com/jobs?search_keywords=Team+Leadership.md) [Digital Transformation](https://jobicy.com/jobs?search_keywords=Digital+Transformation.md) [Web Services](https://jobicy.com/jobs?search_keywords=Web+Services.md) [User Experience](https://jobicy.com/jobs?search_keywords=User+Experience.md) [Project Management](https://jobicy.com/jobs?search_keywords=Project+Management.md) [Vendor Management](https://jobicy.com/jobs?search_keywords=Vendor+Management.md) ### Cover Letter Sample I am excited to apply for the Director of Digital Technologies and Services position at George Mason University Libraries. With over a decade of experience in library technology leadership, I have a strong track record of managing complex systems like Alma and Primo, leading cross-functional teams, and driving digital transformation. In my previous role as Associate Director of Library Technology at XYZ University, I successfully migrated legacy systems to cloud-based platforms, resulting in a 30% improvement in user satisfaction. I am particularly drawn to George Mason's commitment to innovation and its diverse research community. I am confident that my strategic vision, technical expertise, and collaborative approach align well with the needs of the University Libraries. I look forward to the opportunity to contribute to Mason's mission and support the growth of digital services. Copy ### Sample Interview Questions How would you prioritize competing technology needs from different library departments?I would use a combination of stakeholder input, impact analysis, and alignment with strategic goals. First, gather requirements and urgency from each department. Then evaluate against the library's overall digital strategy and available resources. Tools like a priority matrix or weighted scoring can help make objective decisions. Regular communication with stakeholders ensures transparency and buy-in.Describe your experience with library services platforms like Alma and Primo.I have over 5 years of experience managing Ex Libris Alma and Primo. I led the migration from a legacy ILS to Alma, customized workflows, and integrated with authentication systems. I also optimized Primo for better search relevance and user experience. I stay current with Alma releases and participate in user groups.How do you approach building and leading a technical team in an academic library setting?I believe in fostering a collaborative and growth-oriented environment. I start by understanding each team member's strengths and career goals. I provide clear expectations, regular feedback, and opportunities for professional development. I also encourage knowledge sharing and cross-training to build a resilient team. Collaboration with other library units is key to aligning technology with user needs.Can you provide an example of a successful technology project you managed?At my previous institution, I led the implementation of a new digital repository platform to replace an outdated system. The project involved migrating over 500,000 digital objects, developing new metadata standards, and training staff. I used agile project management, regular stakeholder check-ins, and a phased rollout. The project was completed on time and under budget, with a 40% increase in content usage post-launch.How do you ensure the security and reliability of library IT systems?I implement a multi-layered approach: regular security audits, patch management, access controls, and staff training on cybersecurity best practices. For reliability, I establish service-level agreements, monitor system performance, and have disaster recovery plans in place. I also conduct periodic vulnerability assessments and collaborate with campus IT security teams. Department: University Libraries Classification: Professional Faculty Job Category: Administrative or Professional Faculty Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Location: Fairfax, VA Workplace Type: Hybrid Eligible, up to 2 telework days Sponsorship Eligibility: Not eligible for visa sponsorship Salary: Anticipated hiring range for this position is $95,000 to $115,000 The final salary and professional ranking for a selected candidate will be determined based on factors such as qualifications of the individual, including work experience, scholarship, and service; internal equity; and alignment with the university’s approved pay structures. At George Mason University, base salary is one component of a comprehensive total rewards package that includes competitive health and wellness benefits, retirement contributions, generous leave, tuition benefits for employees, and the opportunity to contribute to the mission of Virginia’s largest and most diverse public research university. Criminal Background Check: Yes About the Department: The University Libraries foster innovation, creativity, and imagination by facilitating and preserving access to scholarship and information, providing expert consultation in the research process, and actively teaching the effective and critical use of information. The Digital Strategies and Systems (DSS) division consists of three units: Mason Publishing Group (MPUB), Digital Technologies and Services (DTS), and Data and Digital Scholarship Services (DDSS). These units are collectively responsible for the library’s technology infrastructure, web presence, data services and research data management programs, George Mason University Press, Mason Publishing imprint, e-journal publishing, and digital repository services (MARS and Dataverse) to advance the University Libraries’ goals and plan. Within the DSS division, DTS manages the University Libraries’ IT infrastructure that allows users to access, discover, and utilize library resources. The group provides systems support, software development, system integrations, and digital data management. DTS is responsible for specific digital ecosystems, a number of enterprise-wide services including Primo and Alma, user support and operations through desktop support of both staff and public workstations, system administration, software configurations, application support, and system development. They ensure a seamless user experience by managing the libraries’ website, intranet, and discovery tools. DTS delivers reliable, user-focused technology that powers discovery, access, and research across the University Libraries. About the Position: The Director, Digital Technologies and Services (DTS) is responsible for the Library Services Platform (Alma/Primo) management that supports all of the university’s four libraries (including the Law Library); IT infrastructure and inventory; online applications management and development, including for library content management and discovery tools; web services; desktop support; and other special technology projects as required. This position reports to the Associate Dean, Digital Strategies and Systems. The Director leads a range of library faculty and staff on both extended projects and time-limited assignments, collaborating with stakeholders throughout the libraries to build and maintain an understanding of user needs and available technology solutions. They participate in committees, workgroups, or projects, as required, to share knowledge, develop best practices, and advance the work of the libraries and other assigned duties. Responsibilities: Technology Infrastructure Management and Strategy: * Provides direction for the libraries’ primary services delivery platform (Alma), as well as the public-facing discovery system (Primo), administration of authenticated access sub-systems to provide content and services to local and remote users, IT infrastructure to include onsite and remote servers, online application development, web services to include the libraries’ primary website (library.gmu.edu), and desktop support for libraries staff and public users. Provides a leadership role in the design, planning, development, management and enhancements of the libraries’ electronic resources and web presence. Contributes to areas of work within the unit, as needed. Collaborates and coordinates with library departments in all aspects of IT needs. Technology Services Change Management: * In collaboration with the Associate Dean, Digital Strategies and Services (DSS), evaluates emergent best practices and technologies that would improve the libraries’ efficiency and effectiveness in IT operations and library system management, and strategically reskills and directs DTS staff to meet shifting needs and requirements. Supervision: * Sets clear performance goals that align with the libraries’ mission and strategic plan. Effectively communicates expectations to team members, organizes workflows to optimize productivity, and ensures clarity around roles and responsibilities. Drives employee engagement and development by monitoring performance, providing actionable feedback, fostering professional growth through coaching and training, and promoting a collaborative work environment. Champions compliance by upholding university policies, legal standards, and ethical practices, and takes decisive action when necessary to address performance and/or behavioral issues. Emergency Preparedness and Digital Preservation: * Develops and maintains a strategy to prevent, mitigate, and recover from data loss due to unexpected events. Conducts IT risk assessment; implements systems, such as backups and remote storage, to provide proactive mitigation; and creates and maintains documentation to support operational continuity. Researches best practices and approaches for IT infrastructure to support digital preservation to ensure the long-term accessibility of digital assets. Service and Scholarship: * Engages in university and professional service, and in research and creative work as outlined in the George Mason University Librarians’ Handbook and University Libraries Librarians’ Council Bylaws. Other duties as assigned. Required Qualifications: * ALA-accredited Master’s degree in Library or Information Science, or an equivalent certified foreign degree; * Significant experience leading digital technology (operating systems, data structures, programming, and networking) initiatives, including demonstrated ability to stay abreast of evolving information technologies; * Considerable experience with Library Services Platform technology; * Considerable technology project management experience, including planning, executing, and delivering complex initiatives on time and within budget (if applicable), and ensuring alignment with organizational objectives; * Experience supervising staff and/or teams; * Knowledge of current and emerging information technologies to retrieve, create, and provide information products, services, and tools in a library environment; * Knowledge of computer hardware and software, networks, and related technologies; * Skill in analyzing software packages and hardware configurations to determine those that best fit the organization; * Strong communication skills to convey complex, technical concepts with clarity and impact to a variety of technical and non-technical audiences; * Skill with effective delegation, including setting clear expectations and providing adequate supervision; and * Ability to build relationships and foster trust and collaboration across diverse teams. Preferred Qualifications: * Considerable experience with the Alma/Primo library management system; * Experience managing system migrations to the cloud; * Ability to lead organizational change in response to evolving technologies; and * Web and digital development knowledge and skills. Instructions to Applicants: For full consideration, applicants must apply for the Director, Digital Technologies and Services, University Libraries at [https://jobs.gmu.edu/.](https://jobs.gmu.edu/) Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume. Please note that candidates selected for the final interview will be expected to come to the Fairfax campus and present, based on an assigned prompt, to a hybrid audience (in-person and online) consisting of Library faculty, staff, and other constituents. Posting Open Date: June 12, 2026 For Full Consideration, Apply by: June 30, 2026 Open Until Filled: Yes Show more [Apply now >](https://jobicy.com/jobs/146315-director-digital-technologies-and-services-university-libraries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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