# Field Representative II, Records Mgt Remote from[USA](https://jobicy.com/job-region/usa.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Admin & Virtual Assistant](https://jobicy.com/categories/admin-support.md) Employment type Full Time, Job posted25 Jun 2026Apply before25 Jul 2026Experience level Midweight Views / Applies 172 / 63 [About company](https://jobicy.com/company/ricoh.md) [Share](#share) About [RICOH](https://jobicy.com/company/ricoh.md) Ricoh helps organizations transform how they work with digital services and imaging solutions. * [Information Technology & Services](https://jobicy.com/company-category/information-technology-services.md) * 1936 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... Upgrade to Plus ### Cover Letter Assistant Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers. Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team... Upgrade to Plus ### AI Summary This is a Field Representative II, Records Management position within a Corporate HR team. The role involves overseeing daily records tasks, including creation, tracking, delivery, closure, and storage of active and inactive files. Key responsibilities include mentoring staff, processing termination documents, maintaining filing systems, performing scanning and imaging, and handling I-9 and new hire documentation. The position requires a high school diploma, 2-4 years of relevant experience, and proficiency in Microsoft Office and HR systems. The job offers a stable work environment with opportunities for cross-training and involvement in special projects. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight The tasks are procedural and administrative, requiring attention to detail rather than complex problem-solving, hence a difficulty rating of 2. ### Salary Analysis Median Highly Competitive $45,000US Market $35k – 55k 0 $61k AI Insight No salary was provided in the listing. Based on US market data for a Field Representative II in Records Management, the expected annual salary ranges from $35,000 to $55,000, with a median of $45,000. This aligns with the administrative and HR support nature of the role. ### Key Skills Records Management Document Imaging HR Support File Maintenance Data Entry I-9 Compliance Immigration Documentation Microsoft Office Confidentiality ### Cover Letter Sample I am writing to express my interest in the Field Representative II, Records Management position. With over 3 years of experience in records management and HR support, I have a proven track record of maintaining accurate filing systems and processing sensitive documents with confidentiality. In my previous role, I mentored junior staff, managed termination processes, and ensured compliance with I-9 and immigration regulations. My proficiency in Microsoft Office and HR systems allows me to streamline workflows and handle special projects efficiently. I am eager to bring my organizational skills and attention to detail to your team. Thank you for considering my application. Copy ### Possible Interview Questions How do you ensure accuracy and confidentiality when handling employee records?I follow strict protocols for document handling, including secure storage and limited access. I double-check data entries and use checklists to verify completeness. For sensitive information, I always adhere to company policies and legal requirements, such as HIPAA or GDPR, to maintain confidentiality.Describe your experience with document imaging and scanning systems.In my previous role, I used a high-speed scanner and imaging software to digitize paper records. I performed quality control on images, ensured proper indexing, and maintained the imaging hardware. I am familiar with OCR technology and metadata tagging to facilitate easy retrieval.How would you handle a situation where an employee requests to inspect their file, but the file contains confidential information about another employee?I would follow the company's policy and state guidelines for file inspection. Typically, I would redact any information that is not relevant to the requesting employee, such as performance reviews of others, before allowing the inspection. I would also consult with legal if needed to ensure compliance.What steps do you take to mentor new staff in records management procedures?I start by explaining the overall process and key principles like the retention schedule. Then I provide hands-on training with actual files, guiding them through categorization, scanning, and filing. I create cheat sheets and checklists, and schedule regular check-ins to answer questions and provide feedback.Can you describe a time you improved a records management process?At my last job, I noticed that termination packets were being created manually, which was time-consuming. I proposed using a template in our HR system that automatically populated fields based on employee band. This reduced processing time by 30% and minimized errors. Corporate HR Specialist Field Representative II, Records Mgt POSITION PROFILE Oversees and coordinates daily tasks, workflow and special projects within the Records Management Department; including, but not limited to, creation, tracking, monitoring, labeling, delivery, closure and storage of active and/or inactive client or firm files. File maintenance including filing and indexing records. Interfaces with supervisors, co-workers, and other staff members for the purpose of exchanging information. JOB DUTIES AND RESPONSIBILITIES �· Mentor Records Staff and end users; resolve conflict;; solve problems. �· Monitor termination email for termination initiations. Process termination in database, create appropriate term packets per employee band. Send to employee via email or UPS. Process returned termination documents. �· Acts as a subject matter expert in critical company disciplines including advanced data capture, document management, and workflow. �· Creates and maintains departmental filing systems. �· Performs duties of scanning and /or imaging documents �· Maintains department logs, reports, and/or data entry for functional databases. �· Demonstrates the ability to transfer files electronically �· Handle special projects such as destruction implementation as directed. �· Monitor Records Management email and voicemail boxes and responds appropriately to requests and inquiries. �· Perform assigned tasks supporting the implementation of the organization’s approved retention schedule. �· Access, compile, gather, and issue requested records and information. �· Responsible for HR File Imaging �· Maintains files according to records management specifications. Responds/handles/routes correspondence, including administrative activities, technical data and drafts/summarizes responses. Ensures confidential treatment of documents and sensitive information. �· Processes requests from current and former employees for review and/or inspection of employee files following company policy and State Guidelines �· Provides copies of employee file documents for Legal upon request �· Ensures that essential HR forms and Federal Government Documents are completed and processed appropriately according to corporate and government guidelines �· Participates in projects as assigned by the HR Data Services Manager. �· Assists other HR Services Team members as needed. �· Maintains a high level of confidentiality. �· Monitors requests for copies of, review and/or inspection of employee files. �· Ensures HR forms are completed and processed appropriately. �· Cross-trains and learns other responsibilities within the team and provides assistance as needed. �· Process I-9 and new hire documents, and updates I-9 dashboard �· Process Canada employee health benefits �· create file accordingly �· Performs other duties as assigned Qualifications �· Minimum high school diploma or equivalent; Prefer BA or AA; special training in RM a plus �· Two to four years of relevant information management or business management experience is preferred �· Has in-depth knowledge of immigration rules to maintain and manage immigration documents (e.g. Visas) according to legal standards �· Proficient with Microsoft Word, Excel, database experience and HR Systems experience preferred. �· Demonstrated ability to follow processes and work with minimal supervision Knowledge, Skills, and Abilities �· RIM (Records Information Management) program best practices; familiar with RIM regulations, requirements, and compliance guidelines. �· Preparation requirements for source documents, operation and maintenance of imaging hardware, imaging process procedures, quality-control procedures for image validation; regulations and compliance requirements. �· Ability to define problems, collection of data, establishment of facts, and draw valid conclusions. �· Maintains the skills to understand and identify issues early in the workflow process and communicate alternative solutions and options. Exhibits judgment by making reasonable and defensible decisions and take action to solve problems. �· Ability to read, assess, and interpret general business documents, procedure manuals, and technical procedures. �· Ability to effectively communicate information and respond to questions from groups of managers, clients, customers and general public. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: * Choose from a broad selection of medical, dental, life, and disability insurance options. * Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. * Augment your education with team member tuition assistance programs. * Enjoy paid vacation time and paid holidays annually * Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. Show more [Apply now >](https://jobicy.com/jobs/147798-field-representative-ii-records-mgt.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. 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