# Customer Success Readiness Manager Remote from[UK](https://jobicy.com/job-region/uk.md), [EMEA](https://jobicy.com/job-region/emea.md)Annual salary Undisclosed Salary information is not provided for this position. Check our [Salary Directory](https://jobicy.com/salaries.md) to estimate the average compensation for similar roles.Department [Customer Success](https://jobicy.com/categories/supporting.md) Employment type Full Time, Job posted30 Jun 2026Apply before30 Jul 2026Experience level Senior Views / Applies 28 / 10 [About company](https://jobicy.com/company/autodesk.md) [Share](#share) About [Autodesk](https://jobicy.com/company/autodesk.md) Changing how the world is designed and made. * [Computer Software](https://jobicy.com/company-category/software.md) * 1982 Actively Hiring Verified job posting This job post has been [manually reviewed](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) for authenticity and compliance. Tailor Resume Check Job Fit Cover Letter ### Tailor my resume to this job Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers. After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact... Upgrade to Plus ### Am I a good fit for this job? Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate. After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles... 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Please provide the job details for a complete analysis. ### Role DNA Job Complexity Easy Hard Pace & Pressure Relaxed Fast-paced Autonomy Level Guided Full Ownership Communication Load Independent Highly Collaborative AI Insight Default neutral rating due to lack of job data. ### Salary Analysis Median N/AUS Market $0 – 0 0 $1 AI Insight No salary information available. ### Core Skills Required [Communication](https://jobicy.com/jobs?search_keywords=Communication.md) [Teamwork](https://jobicy.com/jobs?search_keywords=Teamwork.md) [Problem Solving](https://jobicy.com/jobs?search_keywords=Problem+Solving.md) [Adaptability](https://jobicy.com/jobs?search_keywords=Adaptability.md) [Time Management](https://jobicy.com/jobs?search_keywords=Time+Management.md) [Attention to Detail](https://jobicy.com/jobs?search_keywords=Attention+to+Detail.md) [Critical Thinking](https://jobicy.com/jobs?search_keywords=Critical+Thinking.md) [Professionalism](https://jobicy.com/jobs?search_keywords=Professionalism.md) ### Cover Letter Sample Dear Hiring Manager, I am writing to express my interest in the position. While specific job details were not provided, I am confident that my skills and experience align with the requirements of this role. I am eager to contribute to your team and look forward to discussing how my background can benefit your organization. Thank you for your consideration. Sincerely, [Your Name] Copy ### Sample Interview Questions Tell me about yourself.I am a candidate with relevant experience and skills that match this role. I have a strong background in [field] and am looking to bring my expertise to your organization.Why are you interested in this position?I am drawn to this opportunity because it aligns with my career goals and offers the chance to grow professionally while contributing to meaningful work.Describe a time you handled a difficult situation at work.In a previous role, I faced a tight deadline with limited resources. I prioritized tasks, communicated with stakeholders, and successfully delivered the project on time.What are your strengths and weaknesses?My strengths include strong analytical skills and a collaborative approach. My weakness is occasional overcommitment, but I am working on better prioritization.Where do you see yourself in five years?I aim to grow into a leadership role, continuing to develop my skills and contribute to the company's success. Job Requisition ID # 26WD99513 ## Position Overview Autodesk’s Customer Success organization helps customers achieve measurable business outcomes through consistent, scalable success experiences. The CS Readiness team supports this mission through field readiness, adoption reinforcement, process alignment, knowledge and content enablement, operational visibility, and AI / automation capabilities. We are looking for a Customer Success Readiness Manager to help strengthen how CS Readiness operates, scales, and delivers impact. This role will report to the Senior Manager, CS Readiness and will manage and develop a team of readiness professionals. The manager will provide coaching, prioritization support, and execution guidance while helping translate business priorities into clear plans and measurable outcomes. The ideal candidate is a strong people leader who can operate in a complex, cross-functional environment, drive consistency in execution, and partner effectively with Field Leads, Customer Success Design, Business Excellence, GTME, Operations, and other stakeholders. ## Responsibilities * Manage, coach, and develop a team of CS Readiness professionals. * Translate business and team priorities into clear execution plans, ownership, timelines, and success measures. * Support the CS Readiness operating model through clearer intake, qualification, prioritization, resource allocation, execution rhythms, and feedback loops. * Partner with Field Leads and cross-functional stakeholders to align capacity with priority work. * Build consistency in how readiness work is scoped, delivered, reinforced, and measured. * Help team members grow beyond execution support into readiness scoping, process understanding, knowledge / content enablement, adoption reinforcement, and continuous improvement. * Identify risks, capacity constraints, execution gaps, and improvement opportunities. * Use tools, reporting, and operational visibility to support prioritization, workload management, adoption tracking, and data-informed decisions. * Foster an inclusive, collaborative, and high-performing team environment. * Navigate ambiguity and changing priorities with sound judgment and clear communication. ## Minimum Qualifications * 8+ years of experience in customer success, readiness, enablement, operations, program management, consulting, or a related function. * Experience managing, coaching, or developing individuals or teams. * Strong understanding of customer success, field readiness, enablement, adoption, or operational execution in a SaaS or technology environment. * Proven ability to translate business priorities into structured plans and measurable execution. * Strong stakeholder management skills in a matrixed organization. * Experience improving ways of working, operating models, processes, or execution rhythms. * Strong communication, prioritization, and decision-making skills. * Analytical mindset with the ability to use data, feedback, and operational signals to inform decisions. * High emotional intelligence and ability to coach, motivate, and support team members through change. ## Preferred Qualifications * Experience leading readiness, enablement, customer success, operations, or program execution teams. * Experience working with field teams, Customer Success, Business Excellence, GTME, or Operations. * Experience supporting adoption, change management, process improvement, knowledge management, or content enablement initiatives. * Familiarity with intake / prioritization models, pipeline visibility, adoption measurement, or feedback-loop mechanisms. * Ability to balance people leadership with hands-on operational support when needed. ## Job Level M3 / Manager 3 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: [https://www.autodesk.com/company/global-belonging](https://www.autodesk.com/company/global-belonging) Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Show more [Apply now >](https://jobicy.com/jobs/148109-customer-success-readiness-manager.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## How to apply ## See a few more Similar Customer Success remote jobs * ![Autodesk logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/03/983ea436405fa9ab72f858e1f1b874a7.jpeg) Autodesk [Customer Adoption Specialist](https://jobicy.com/jobs/148114-customer-adoption-specialist.md) Job Requisition ID #26WD98368Position OverviewDo you want the opportunity to be part of a startup-like environment and have a big impact on a brand-new product? 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